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Maintenance Controller

Job Posted: 2 hours ago

Salary: £ 31,650 - 31,650 / Annum
Job Type: Permanent
Location: bolton

Expire in: a month

Job Description

Maintenance Controller, 4 on 4 off, 12 midday to 12 midnight, Bolton Based,  £(phone number removed)

 Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting.

As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet.

 This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment.
 What you'll be doing as Maintenance Controller:
  
Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targets 
Acting as the central liaison between suppliers, customers and internal departments 
Monitoring third-party repair spend and ensuring the most cost-effective repair route is taken 
Managing supplier relationships to promote value for money and service efficiency 
Ensuring vehicle off road issues are escalated within the correct timeframes 
Taking ownership of daily, weekly and monthly VOR reporting 
Presenting VOR data and providing meaningful insight into performance, trends and root causes 
Using R2C to resolve repair delays, cost queries and live operational issues 
Identifying VOR trends and recommending practical solutions 
Reviewing repairs and costs to identify what may be covered under manufacturer warranty 
Analysing monthly cost savings and sharing insight with your line manager and the wider business 
Supporting accurate and timely administration in line with SLA and KPI requirements 
Monitoring processes and identifying areas for improvement 
Keeping up to date with manufacturer technical updates 
Managing weekly trackers and store queries 
Supporting other areas of the team where required  What we're looking for:
  
Fleet, automotive, transport or refrigeration industry experience 
Previous experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime role 
Strong knowledge of R2C 
Good warranty knowledge would be highly beneficial 
Strong Excel skills and confidence working with data and reporting 
Good IT skills, including Microsoft Office 
Excellent written and verbal communication skills 
Strong customer service and relationship-building skills 
A methodical, organised and systematic approach 
The ability to prioritise, meet deadlines and work through issues efficiently 
Strong attention to detail 
A self-motivated approach, with the ability to work well from home  This is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions. You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business

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