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Maintenance & Lettings Coordinator
Job Posted: 4 days ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Cottingham, East Riding of Yorkshire
Expire in: 24 days
Job Description
A busy and respected lettings agency in East Yorkshire, who proudly offer a high-quality, customer-focused property management service, are recruiting for a Maintenance & Lettings Coordinator.
As their portfolio continues to grow, the business is looking for a Maintenance & Lettings Coordinator to support the team in delivering excellent service to landlords and tenants alike.
THE ROLE:
To assist the Office Manager in all areas of property management, with a key focus on coordinating maintenance requests, progressing lettings, and delivering outstanding customer service.
KEY RESPONSIBILITIES:
* Handle maintenance calls: assess, prioritise, and coordinate repairs with landlords and trusted contractors to ensure timely resolution
* Match tenants to available properties, book viewings, and provide feedback to landlords
* Carry out tenant referencing, Right to Rent checks, and other compliance procedures
* Manage administrative tasks such as drafting contracts, logging CRM notes, and preparing correspondence
* Schedule and manage compliance checks (e.g., gas and electrical safety)
* Support applicants through the rental application process from viewing to move-in
* Act as the first point of contact: answer phones, greet visitors, and respond to general enquiries
* Help maintain accurate filing, scanning, and documentation systems
* Contribute to improving internal processes and service delivery
* Provide ad hoc support to the wider team as needed
TO BE SUCCESSFUL:
* Experience in lettings, property management or customer service
* Strong communication and interpersonal skills
* Highly organised with attention to detail
* Confident using CRM/property management systems
* A proactive and problem-solving approach to work
* Ability to work under pressure and handle competing priorities
* A positive attitude and team-player mindset
* Full UK driving licence (preferred but not essential)
WHAT’S ON OFFER:
* Competitive salary up to £26,000 (DOE) + bonus
* 40 hour working week
* You will be required to work two Saturdays (9am-12pm) a month, which is either paid in time +1/3 or in lieu
* Mileage allowance at 45p per mile, for property visits
* Cash health plan
* 30 days holiday, plus the option to buy and sell 2 extra days
* Ongoing training and professional development
* Supportive team environment and opportunities to grow
* The chance to grow your career in a dynamic property business
If you’re organised, customer-focused, and ready to thrive in a fast-paced lettings environment, we’d love to hear from you.
Apply now or contact Becki Moore at Westmoore Recruitment for more information.
Westmoore Recruitment are proud to be working in partnership with the employer and are acting in the capacity of an employment agency for this permanent recruitmentBefore You Apply
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