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Maintenance Operations Manager
Job Posted: 20 hours ago
Salary: £ 50,000 - 54,000 / Annum
Job Type: Permanent
Location: NN4, Wootton, West Northamptonshire
Expire in: a month
Job Description
Our clients specialise in delivering quality housing solutions in England, working with local authorities, landlords. We provide a range of services, i.e., property inspections, maintenance, clearance and repairs. As we continue to grow year on year, we are looking to add a Maintenance Operations Manager.
The right person will lead, be responsible for our field-based operational teams and ensure the continuous delivery of our property services.
As a Maintenance Operations Manager, your responsibilities will be overseeing, coordinating our multiple field-based departments, property inspections, maintenance, clearance and repairs and multi-skilled maintenance engineers.
The Maintenance Operations Manager will drive performance, deliver a consistent quality service, maintain health & safety compliance, and maintain and add high-performing people with strong leadership, communication skills.
Supporting Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Warwickshire, Leicestershire, and the Midlands.
Key Responsibilities - Maintenance Operations Manager
* Lead and support field-based teams.
* Manage daily field operations to ensure timely and high-quality service delivery across all workstreams.
* Coach and mentor staff, fostering a positive culture, respect, and continuous improvement.
* Monitor and report on KPIs related to operational efficiency, compliance, customer satisfaction, and team performance.
* Ensure all services are delivered in full compliance with health and safety standards and internal policies.
* Work closely with internal departments (e.g., housing, customer services, procurement).
* Implement process improvements to increase efficiency and reduce operational costs without compromising quality.
* Ensure proper allocation of resources, equipment and staffing across the region(s).
* Build strong relationships with external stakeholders.
Right Individual - Maintenance Operations Manager
The right individual will be positive, a strong leader who has experience, success in property operations and maintenance.
Essential - Maintenance Operations Manager
* Proven experience managing field-based operational teams within property, housing, facilities or maintenance sectors.
* Strong people management and leadership skills.
* Demonstrable experience across multiple disciplines (inspections, maintenance, repairs.
* Excellent organisational and problem-solving skills.
* Comfortable working across a Regional environment with a hands-on approach when required.
* Full UK driving licence.
* Strong knowledge of health & safety standards and compliance practices.Relevant trade qualification, i.e., plumbing, gas, electrical, building fabric.
* Experience working with local authorities or in the social housing sector.
* Familiarity with digital field service tools and reporting systems.
Benefits - Maintenance Operations Manager
* Company vehicle fully expensed
* 33 days holiday, inclusive of bank holidays
* Pension scheme
* Bonus Scheme
* Equipment & tools provided
* Ongoing training and career developmentBefore You Apply
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