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Maintenance Helpdesk Coordinator
Job Posted: 5 hours ago
Salary: £ 34,000 - 35,000 / Annum
Job Type: Permanent
Location: NN17, Corby, North Northamptonshire
Expire in: a month
Job Description
Maintenance Helpdesk Coordinator
Corby | £35,000 | Full‑time
Thinking about joining a family feel property‑maintenance company? Do you like the thought having of a market leading package and working with a management team that prides itself on investing and developing their teams?
We just so happen to have partnered up with a company that has all the above attributes! They are looking for a Maintenance Helpdesk Coordinator. You will work in the helpdesk function, linking customers with field engineers and keeping every job on track.
What you’ll do
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Log, prioritise and allocate maintenance calls via our system.
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Schedule engineers and subcontractors, optimising routes and response times.
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Keep customers informed from first call through to job sign‑off.
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Monitor SLAs, raise POs and close work orders accurately.
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Spot recurring issues and suggest process or technical fixes.
What you’ll bring:
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Experience in a property or facilities helpdesk role, or similar role, within the property or building services industry. 5 years experience would be great but not essential!
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Working knowledge of building‑services faults and fixes (preferable).
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Proven diary‑management and dispatch skills.
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Clear, professional communication style (phone & email)
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Solid IT literacy (Office 365, CAFM/ERP or inhouse systems)
Package:
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£35,000 salary, reviewed annually
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25 days holiday + UK bank holidays, rising 1 day per year to 30, plus a bonus day of during your birthday week!
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Structured six‑month onboarding/training in our friendly Corby HQ; after that, optional one day per week working from home.
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Private healthcare on passing probation.
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Paid weekend overtime available.
It's worth a chat! Just apply and we'll set up a call to see if you would like to be their next Maintenance Helpdesk CoordinatorBefore You Apply
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Looking for your next career move? Join a top company hiring Maintenance Helpdesk Coordinator job near me in NN17, Corby, North Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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