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Managing Agent Performance & Compliance Officer

Job Posted: 22 days ago

Salary: £ 25 - 30 / Hour
Job Type: Temporary
Location: Aylestone, City of Leicester

Expire in: 6 days

Job Description

We’re recruiting on behalf of a well-established Housing provider for a Managing Agent Performance & Compliance Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates.
This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up, 2 days from the office per week.
What You’ll Be Doing
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    Overseeing third-party agreements, head leases and managing agents
  * 
    Scrutinising service charge demands, accounts and formal notices
  * 
    Monitoring contractor performance against KPIs and SLAs
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    Investigating and escalating disputes or non-compliance
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    Supporting financial and building safety compliance monitoring
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    Acting as a key liaison between residents, managing agents and internal teams
  * 
    Supporting delivery of leasehold and property management services
What They Look For:
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    Experience managing third-party contracts or managing agents
  * 
    Knowledge of leases, service level agreements and service charges
  * 
    Ability to analyse financial information and performance data
  * 
    Strong stakeholder engagement and influencing skills
  * 
    Confident challenging underperformance and driving improvements
If you’re proactive, commercially aware and passionate about delivering high-quality services to homeowners, we’d love to hear from you

Before You Apply

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