Hiring Now: Mandarin Customer Service Coordinator Near You – Apply Today!

Your Next Mandarin Customer Service Coordinator Job Starts Here – Apply Now!

Mandarin Customer Service Coordinator

Job Posted: an hour ago

Salary: £ 30,000 - 36,000 / Annum
Job Type: Permanent
Location: London

Expire in: a month

Job Description

Mandarin Customer Service Assistant | £30,000 - £36,000 | East London (1 day WFH)
 
A growing organisation is seeking a Mandarin-speaking Customer Service Assistant to join their customer operations team. This role is ideal for someone with strong communication skills and experience managing customer enquiries, scheduling works and coordinating with internal and external stakeholders.
 
Responsibilities

Handle incoming customer calls and general enquiries.
 • Coordinate works between customers and contractors, from handover through to the end of the warranty period.
 • Maintain accurate records, keeping all stakeholders updated on progress.
 • Track and chase contractors for updates on outstanding works/defects.
 • Ensure internal planners are kept up to date.
 • Provide clear updates to purchasers and housing partners, including follow-up calls.
 • Manage customer expectations and deliver a consistently high standard of service. 
Skills & Experience

Fluent in Mandarin, with strong written and verbal English communication skills.
 • Minimum 2 years’ experience in a customer service or coordination role.
 • Confident using Microsoft Office (Excel, Word, PowerPoint).
 • Strong organisation and time-management abilities.
 • Calm under pressure with a proactive, positive approach.
 • Team-focused and able to build rapport with a wide range of stakeholders. 
Package

Full-time, Monday–Friday
 • Office-based role
 • Benefits package available (details provided at offer stage)
 • Training, development and mentoring opportunities may be available

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Mandarin Customer Service Coordinator job near me in London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!