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Medical Receptionist
Job Posted: 9 hours ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Crawley, West Sussex
Expire in: a month
Job Description
Medical Receptionist
Location: Crawley
Must have driving licence and own vehicle
Lloyd Recruitment Services is pleased to be working with a leading private medical company based in Crawley, who are seeking a professional and personable Medical Receptionist to join their team on a full-time, permanent basis.
Position Overview:
As a Medical Receptionist, you will play a vital role in supporting the daily operations of this reputable private healthcare organisation. You'll be the first point of contact for patients, providing a warm and professional welcome while ensuring an exceptional standard of service throughout the entire patient journey. This is a hands-on, varied role that involves close interaction with clinicians, patients, and administrative teams.
What's in it for you as a Medical Receptionist:
Salary: £25,000 (DOE)
Full-time, permanent position - Monday to Friday
Private medical insurance
Pension contribution
Excellent company benefits and supportive working environmentKey Responsibilities:
Welcome patients and visitors, creating a positive and professional first impression
Manage patient check-ins, appointments, and follow-up scheduling
Handle incoming calls, emails, and general enquiries efficiently and courteously
Process payments, verify documents, and maintain accurate patient records
Support patients throughout their treatment journey with empathy and clear communication
Assist consultants and clinical staff with general administrative duties
Prepare letters, forms, and reports for patients and healthcare professionals
Maintain a tidy, organised, and welcoming reception and waiting area
Ensure all patient information is handled confidentially and in line with GDPR standardsKey Requirements:
Previous experience in a reception, customer service, or administrative role (medical experience desirable)
Excellent communication and interpersonal skills
Confident telephone manner and a strong focus on customer care
Highly organised, with great attention to detail and the ability to multitask
Competent IT skills, including Microsoft Office
Professional, adaptable, and team-oriented attitude
Ability to remain calm under pressure in a busy environmentWe will also consider candidates from a strong retail or hospitality background who can demonstrate excellent customer service, communication, and organisational skills, and who are keen to build a career within the healthcare sector.
Additional Information:
Refer a friend and receive a retail voucher of your choice worth up to £500. Full details can be found on our website.
Unfortunately, due to high volumes of applications, we are only able to respond to shortlisted candidates. If you have not heard from us within 5 days, please assume your application has been unsuccessful on this occasion.
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