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Membership Advisor
Job Posted: 16 days ago
Salary: £ 28,200 - 28,200 / Annum
Job Type: Permanent
Location: Milton Keynes, Buckinghamshire
Expire in: 12 days
Job Description
Are you passionate about customer service and helping people? We're looking for a Membership Advisor to join a friendly and supportive team, providing excellent service to members across phone, email, webchat and social media.
The Role
You'll be the first point of contact for members, managing enquiries from start to finish and ensuring a positive customer experience every time.
Key responsibilities include:
Handling enquiries across multiple channels.
Providing information on membership products, services and benefits.
Taking ownership of customer queries through to resolution.
Contacting members regarding subscriptions, fees and account updates.
Maintaining accurate customer records and ensuring data compliance.
Supporting membership retention and service targets.About You
We're looking for someone who is:
An excellent communicator with strong customer service skills.
Confident handling challenging conversations.
Organised, accurate and able to prioritise workload effectively.
Comfortable using Microsoft Office and CRM systems.
Self-motivated and able to work well within a team.Desirable: Previous experience in a call centre or customer contact environment.
What's on Offer?
Competitive salary and benefits package.
Hybrid working.
Full training and development opportunities.
Supportive team culture.
A varied role with excellent career prospects.If you're a customer-focused professional looking for your next opportunity, we'd love to hear from you.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the jobBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Membership Advisor job near me in Milton Keynes, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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