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New Opportunity - Mortgage Administrator (Permanent Contract)
Join a leading financial services team based in Hebburn, where you'll play a key role in supporting clients through every step of their mortgage journey.
We're looking for a highly organised and customer-focused Mortgage Administrator, or Mortgage Paraplanner, to join our client's busy central team. You'll be responsible for preparing, submitting, and progressing mortgage applications, ensuring a smooth, timely, and compliant process for both clients and lenders.
Previous experience in financial services, particularly within mortgages, is highly beneficial but not essential. To succeed in this role, you'll need strong customer service skills and a solid foundation in general administration.
Overview:
📍 Location: Hebburn, full office based
💰 Salary: Circa £26,000 per annum (depending on experience)
🕒 Hours: Full-time, 37.5 hours per week Monday to Friday, start and finish times between 9AM - 7PM
➕ Additional: Weekend shift allowance of £75 per weekend worked, paid monthly
🗓 Typical Weekly Shift Pattern, Monday - Friday:
1x shift: 10am - 6pm
1x shift: 11am - 7pm
3x shifts: 9am - 5pm
1 weekend in every 4 (both Saturday and Sunday), with 2 days off in lieu (one before and one after the weekend) 🔑 Key Responsibilities:
Submit and progress mortgage applications from start to finish
Support advisers with documentation and client communications
Manage inbound and outbound client calls with professionalism
Liaise with lenders, solicitors, and third parties to move cases forward
Book appointments for mortgage and protection reviews
Ensure accurate record-keeping and compliance throughout
Use internal systems to manage and update client case files ✅ What We're Looking For:
Previous experience in mortgage or financial services administration is preferred but not essential
Excellent telephone manner and strong communication skills
Ability to manage multiple cases with high attention to detail
A proactive, positive team player with a strong work ethic
Willingness to learn and grow - support is available to gain industry qualifications
Good administrative skills 🌟 Why Join This Team?
Very well established and successful business
Support to study toward industry-recognised qualifications
Clear progression pathways within financial services
Full training provided in a professional, collaborative, and friendly team
Enjoy regular social events like team nights out and Christmas parties
Open-plan, modern office environment
Health insurance benefit after 1 year of service📆 Additional Info:
Holiday: 20 days statutory holiday (plus bank holidays), increasing by ½ day each year after 3 year's service
Enhanced Maternity & Paternity Pay, after 3 years service
Sick Pay: StatutoryIf you're ready to grow your career in mortgage administration and work with a welcoming, motivated, and supportive team-we'd love to hear from you.
Apply now and take your next step in financial services.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Looking for your next career move? Join a top company hiring Mortgage Administrator - Hebburn - Permanent job near me in Hebburn, Tyne and Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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