Expire in: a month
Case Handler - Mortgages
Location: Manchester City Centre
Hours: Full-time
Salary: £32,500 + competitive bonus scheme
✨ About the Role
Are you ready to take your underwriting experience to the next level in a fast-paced, purpose-driven environment? As a Case Handler, you'll be responsible for managing a pipeline of mortgage applications from submission through to authorisation. This role requires strong attention to detail, excellent communication skills, and a passion for delivering great customer outcomes.
You'll work closely with internal teams and external stakeholders to verify documentation, assess individual circumstances, and make informed lending decisions. If you thrive in a target-driven setting and enjoy problem-solving, this could be the perfect next step in your career.
Key Responsibilities
- Manually underwrite mortgage applications in line with regulatory standards and internal policies
- Review supporting documentation and request additional information where needed
- Maintain accurate customer records and application details
- Communicate clearly with customers, brokers, and internal teams throughout the process
- Ensure decisions are fair, evidence-based, and tailored to individual circumstances
- Meet and exceed performance targets and KPIs
✅ What We're Looking For
Essential:
- Minimum 12 months' experience assessing or processing loan applications
- Proven ability to perform in a fast-paced, KPI-driven environment
- Experience managing high volumes of cases while maintaining quality standards
Desirable:
- Strong questioning and analytical skills
- Familiarity with adverse credit indicators and vulnerable customer identification
- Excellent verbal and written communication
- High level of accuracy and attention to detail
- Proficient in Microsoft Office and numeracy
What's in It for You
- Clear progression pathway, including opportunities to move into mortgage advice
- Up to 25 days' annual leave + bank holidays + your birthday off
- Regular social events and a collaborative team culture
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Looking for your next career move? Join a top company hiring Mortgage Case Handler job near me in Manchester City Centre! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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