Expire in: 24 days
Yorkshire Collaboration (Council) are looking for an Interim MOSAIC Trainer to join.
£(Apply online only) per day.
Outside IR35.
Fully REMOTE. MOSAIC Trainer - Children and Young People
The Mosaic Trainer will support the successful delivery, implementation and adoption of system within Calderdale Borough Council - Mosaic Implementation Programme across Children and Young Peoples Service and Adult Services and Wellbeing. The role involves designing and delivering engaging training to frontline staff, ensuring users are confident and capable in applying new workflows, tools, and recording models. The trainer will work closely with Subject Matter Experts (SME's), System Support Team, operational leads, and technical teams to align training content with the programme's goals.
Key Responsibilities
Develop and deliver tailored Mosaic training to Children's Services OR Adult Social Care staff across all levels
Design training materials, guides, and e-learning content aligned with new workflows and system features
Project team upskilling and training (Train the Trainer)
Conduct training needs analysis across service areas to inform content and rollout plans
Collaborate with SMEs and project leads to ensure training reflects practice requirements and statutory needs
Support with walk-throughs, drop-ins, and guidance
Maintain and update training content based on feedback and changes to system design
Work flexibly across phased rollout plans to deliver training aligned with go-live timelines
Evaluate training impact and collate feedback to continuously improve deliveryEssential Skills and Experience
Experience delivering IT or system training in a social care or public sector setting
Strong understanding of Mosaic or similar case management systems
Ability to communicate complex processes in accessible, clear language
Experience developing both in-person and digital training formats
Person Type (usual person type)
Works well under pressure
Is an effective team player with a can do attitude
Is equality effective on solo tasks
Is comfortable to present to senior members of the project team and board members
Is comfortable leading and being led on tasks
Is task and time driven
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