Hiring Now: Motor Claims Administrator Near You – Apply Today!

Your Next Motor Claims Administrator Job Starts Here – Apply Now!

Motor Claims Administrator

Job Posted: 11 days ago

Salary: £ 25,771 - 25,771 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester

Expire in: 17 days

Job Description

Motor Claims Administrator 

Monday-Friday 9am-5pm (2 Saturdays p/m paid additionally) 

£25,771 + Saturday work paid on top

Manchester (office based)

MPJ Recruitment are currently recruiting for a Motor Claims Administrator to join a rapidly growing business based in our clients Central Manchester office.

The Motor Claims Administrator is responsible for supporting the end-to-end processing of motor insurance claims, ensuring timely, accurate, and customer-focused service. This role plays a key part in the administration and coordination of claims, helping to maintain compliance, maximise conversion, and deliver high levels of customer satisfaction.

Responsibilities:

Liaise with internal stakeholders and external panel members to ensure conversion opportunities are maximised.
Accurately input and maintain claims data in internal systems.
Monitor and update the progress of claims, ensuring all claims are progressed in accordance with internal processes.
Challenge panel members where claims have not effectively been dealt with.
Provide regular updates to stakeholders regarding the status of claims.
Work collaboratively with panel members to resolve issues to ensure the smooth running of the file.
Maintain up-to-date knowledge of motor insurance products, legal procedures, and claims regulations.
Ensure claims are handled within agreed service level agreements (SLAs) and key performance indicators (KPIs).
Provide administrative support to the claims team, including correspondence, reporting, and data entry.
Provide reporting on panel performance to internal stakeholders as set out.
Work closely with FNOL Management team to support team members following identified coaching needs when required to do so.
Identify and feedback gaps and potential risks to the team.
Ensures compliance with regulatory guidelines and procedures to provide high quality service and outstanding customer care.
Any other duties required as part of the roleBenefits: 

25 days holiday and bank holidays worked on rotation - if worked day back in lieu 
Additional day off for your birthday
Day off on your child's first ever day at school
Company pension
Access to discounts for gym membership, shopping, holidays and national retailers
Dress down Fridays
Regular team building activities and social eventsInterested in knowing more? 

CLICK APPLY

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Motor Claims Administrator job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!