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Move Manager

Job Posted: 5 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Retford, Nottinghamshire

Expire in: 23 days

Job Description

The Opportunity

Our client is a well-established and highly respected removals and storage company seeking an organised, customer-focused Move Coordinator / Manager to join their office team.

This is a varied and rewarding role combining customer service, sales, administration and move coordination. You'll guide customers through their entire moving journey — from first enquiry through to successful completion — playing a key part in the smooth running of a busy, friendly office.

Key Responsibilities

  * Preparing accurate quotations from survey reports and customer information

  * Conducting video surveys and carrying out customer site visits where required

  * Following up quotations and converting enquiries into confirmed bookings

  * Handling enquiries via telephone, email and website

  * Booking removals and storage services, issuing confirmations, processing payments and raising invoices

  * Maintaining accurate customer records and documentation

  * Carrying out pre-move and post-move customer calls

  * Coordinating delivery schedules for contract customers

  * Managing weekly and monthly invoicing processes

  * Liaising with customs agents and customers to coordinate European and international moves

  * Supporting the smooth day-to-day operation of the office

About You

  * Excellent customer service and communication skills

  * Strong organisational and administrative abilities with great attention to detail

  * Confident speaking with customers by phone, video call and in person

  * Good IT skills, including Microsoft Office

  * Able to manage multiple tasks and priorities in a fast-paced environment

  * A professional, positive and proactive approach

Desirable (Not Essential)

  * Experience in sales, customer service or account management

  * Background in removals, transport or logistics

  * Experience preparing quotations and managing customer bookings

  * Knowledge of international shipping or customs processes

What's on Offer

  * Salary of £30,000 – £35,000 per annum

  * Company pension

  * On-site parking

  * Full training and ongoing support

  * A varied role with genuine responsibility and autonomy

  * Real opportunity to develop within a growing business

  * Friendly and supportive team environment

If you enjoy working with people, take pride in delivering excellent service and thrive in a fast-paced environment, we'd love to hear from you. Apply today with your CV — all applications handled in strict confidence

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Move Manager job near me in Retford, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!