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Multi-Skilled Support Technician (Field Service Engineer)
Job Posted: 17 days ago
Salary: £ Competitive
Job Type: Permanent
Location: West Midlands
Expire in: 10 days
Job Description
Multi-Skilled Support Technician
SimWest is thrilled to partner with Marchant Schmidt Europe in the search for a talented Multi-Skilled Support Technician. If you’re passionate about machinery, enjoy problem-solving, and thrive in a dynamic, varied role, this is the opportunity for you!
About Marchant Schmidt Europe
Marchant Schmidt Europe specialises in designing and manufacturing cutting-edge hygienic automation equipment and food processing machinery. By collaborating closely with customers, the company delivers innovative, high-quality solutions with a focus on exceptional customer satisfaction.
As a family-owned and operated business, they lead with strong values and take pride in fostering a supportive, rewarding workplace - truly making it a great place to work!
About the Role: Multi-Skilled Support Technician
This is a home-based role with regular travel to customer sites and to Marchant Schmidt's office and workshop in Bromsgrove, Worcestershire. During your first six months, you’ll spend additional time at the office for comprehensive training on their equipment and processes.
Your Key Responsibilities:
* Provide site installation support, setup, startup, and equipment servicing
* Act as the first point of contact for customer service support (online, on-site, and over the phone)
* Offer aftercare support, including fault-finding, training, spare parts, and service packages
* Workshop preparation for customer FAT and part of the ‘Prior to ship’ sign off group
* Deliver planned customer training and perform scheduled PPMs
* Administration and quiet times working from home
* Assist with workshop preparation for customer FAT and contribute to the 'Prior to Ship' sign-off group
* Support the assembly team with new machine builds during busy periods
What We’re Looking For:
Ideally a proven background as a Support Technician, Service Technician, Service Engineer, Maintenance Engineer, or in a similar role within manufacturing. We also warmly welcome applications from ex-military engineers looking to take their careers in an exciting new direction.
* Electrical understanding for fault finding and repairs
* Mechanical understanding for fault finding and repairs
* General machine safety components for automated equipment
* Previous experience fault finding, servicing & maintaining machinery
* The ability to work independently or as part of a team.
* Relevant technical certifications or qualifications in Electrical Engineering, Mechanical Engineering, Mechatronics, or similar fields
* A UK driving licence is essential, along with a willingness to travel and stay overnight as needed
What’s in It for You?
* Competitive Salary reflecting your skills and experience
* Paid Door-To-Door
* Paid Overtime to boost your earnings
* Company Vehicle & Fuel Card - Business and commute miles included
* Allowances for Meals/Beverages (Breakfast, Lunch, and Dinner)
* 23 days holiday plus bank holidays
* Work with a leading OEM on innovative machinery
* Join a dynamic team that values your growth and contributions
Apply today!
All applications and candidate communication will be forward to SimWest Recruitment for initial processing and screeningBefore You Apply
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Looking for your next career move? Join a top company hiring Multi-Skilled Support Technician (Field Service Engineer) job near me in West Midlands! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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