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Multilingual Account Manager

Job Posted: 3 days ago

  • Salary: £ Competitive

    Job Type: Permanent

  • Location: SN25, Upper Stratton, Borough of Swindon

Expire in: 24 days

Job Description

Job Summary BGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Multilingual Account Manager will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. The successful candidate must possess a hands-on attitude regarding problem solving, a good multitasker and a willingness to learn at speed. Key Responsibilities: * Assist with answering all incoming telephone calls in a professional and competent manner over busy periods * Make outgoing calls to customers in regard to account queries * Respond to internal and external enquiries via email and phone in a timely manner * Input UK and Export orders via email, over the phone and our electronic ordering system * Manage and update customer accounts including new accounts in our internal and WMS system * Managing the DHL dashboard daily * Working closely with UK and Export Sales, Product Management and Marketing to maximize the distribution of the BGA brand * Keeping the CRM ,Smartsheet updated and working with reports on Power BI * Build deep, trusted relationships with our key accounts * Running monthly sales promotions with our key accounts Required skills: Essential * Multilingual (desired languages Spanish, German, Italian) * Experience using MS excel * Experience in outlook and word * Confident picking up the phone to customers around the world * Analytical approach to problem solving * Excellent time management and organisational skills * Excellent written and oral communication skills * Innovative thinker Desirable Skills: * Experience within the automotive aftermarket sector * CRM, Power Bi and Smartsheet * Account Management skills * Customer retention skills The role is based in our Swindon office and will be required to work in the office Monday to Friday Working hours: 9am to 5.15pm What We Offer You: Competitive Salary: We’re open to tailoring the job offer to fit your skills and experience. Environment: Work from our modern Swindon offices. Growth Opportunities: Be part of an ambitious, fast-growing company. Supportive Team: Join a close-knit group that values fresh ideas, innovation, and teamwork Workplace pension 28 days holiday (including bank holidays) On-site parking, Drinks & Fruit complimentary, Service gifts for 5,10,15 plus years Increased holiday for long service

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Looking for your next career move? Join a top company hiring Multilingual Account Manager job near me in SN25, Upper Stratton, Borough of Swindon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!

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