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National Account Manager - New Business
Job Posted: 11 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Nationwide
Expire in: a month
Job Description
National Account Manager – New Business
We have a exciting role to join a well known and highly successful foodservice company with ambitious growth plans. To continue with their exciting growth plans, they are looking for a National Account Manager to join their team.
Job Title – National Account Manager – New Business
Department – Sales
Reports to – Director of Sales – National
Job Purpose – Contribute to achieving and growing and profitable National channel within the Sales function by pipelining and closing National business to add to the National Sales teams customer ledgers.
Ensure all internal key stakeholders are clear on their responsibilities and held accountable when project managing mobilisations and that key senior managers are both kept informed and are bought into growth plans and target customers/market sectors/product categories in line with company Commercial Plan On a Page.
Scope of the role
• Accountability for achieving Sales and Margin targets based on a commercial plan
• Win and professionally handover profitable new business to facilitate achievement of budgeted targets
• New Business priority is accounts between turnover of £1m-£3.5m, in certain instances pursuing accounts larger than that banding
• Maintain a sufficient number of new prospect and pipeline opportunities to ensure sales targets are exceeded
• Work with internal departments and to maximise sales and income margin
Accountabilities
• Demonstrate a positive, customer-focused, and professional approach.
• Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture.
• Share ideas and develop new ways of working to improve company performance and employee
engagement.
• Demonstrate professionalism and deliver an awesome customer experience to both internal and external
customers.
• To ensure the internal key stakeholders are clear on their responsibilities and held accountable when
project managing mobilisations and that key senior managers are both kept informed and are bought into
growth plans and target customers/market sectors/product categories in line with company Commercial Plan On a Page.
• Ensure building relationships and understanding of customers to achieve targets with planned objectives and defined outputs prior to each meeting.
• Work with internal departments and to maximise sales and income margin.
• Work with Operations and Trading to ensure viability of bids both Geographically and Product portfolio.
• Project Manage mobilisation working groups to onboard new business bringing together multiple internal departments/stake holders.
• Work with Bid Team, Marketing and Trading team to produce exceptional New Business tenders which are both commercially viable and showcase value add bespoke to client.
• Maintain Full understanding for your prospect portfolio and a demonstrate an understanding of each customers potential sales and income margin.
• Work with Sales Analyst to further robust Excel profitability modelling based on key business cost assumptions and work with Bid Team on positioning of new tender bids.
• Ensure all relevant administrative and reporting requirements are fulfilled in a timely manner for all day to-day work and ad-hoc requirements when requested.
• Visits to potential National prospect customers to be completed around fixed, planned appointments to gain insight, understanding and ways to present solutions and partnership.
• Engage Sales Managers to ‘handover’ any smaller or not relevant to role leads in order for existing customer Sales team to work on.
• Review existing channels of New Business incoming leads and work with internal teams to gain inbound opportunities from other sources, examples of this are through procurement companies and government frameworks.
• Demonstrate commitment to and support our Environmental, Social and Governance goals in how daily tasks and responsibilities are carried out.
• Actively promote a food safety culture through sharing knowledge and expertise.
• Share and promote best practice and adherence to Cyber essentials standards.
• Ensure data integrity, security, and compliance with regulatory requirements.
• To disclose any evidence of product safety, legality, quality, or integrity issues.
• Attend Regional and National events to network, host company exhibition space and chaperone prospects whilst increasing sector specific knowledge.
• Time dedicated to daily communication through phone, e-mails, and social media.
• All reasonable requests to be completed within allocated timeframes.
• Work with Marketing to produce lead based activity for your required targets, such as and not limited to exhibitions, e-shots, and direct mail campaigns.
• To report all accidents and promote best practices in Health and Safety and contribute to ensuring a safe working environment for all employees, workers, and visitors on site.
KPI’s
• Sales and Revenue Targets
• Pipeline and Lead Management
• Operational Delivery and Onboarding
• Customer Engagement and Relationship Building
• Reporting, Compliance and Best Practice
Knowledge and Skills
Essential
• Strong I.T and administration skills, numeracy, and a good level of English.
• Customer Service Focus, Excellent communication, interpersonal, relationship building, and stakeholder management skills.
• An action-oriented individual, who is solutions focused, can manage multiple priorities, and deliver results on time.
• A good team player, with attention to detail and good problem-solving skills that follows processes in place and participates in sharing ideas for improvements OR prioritises business improvement.
• Experience working as a National Account Manager New Business
• Excellent presenting skills, including creating and input into the presentation itself.
• Experience internally presenting a New Business plan/strategy and pipeline to a key group of internal stakeholders.
• Experience in the Foodservice sector, building a pipeline and successfully onboarding multiple customers worth turnover >£1m quarter on quarter.
• Experience networking and building relationships in sectors.
• Customer facing experience identifying, meeting, and understanding the requirements of pipeline prospect decision makers – solution selling.
• Experience project managing an internal group to successfully onboard new business prospects
• Experience prioritising prospect customer pipeline for best chance of growing turnover in line with Sales targets.
Desirable
• Experience working within the Foodservice sector, or other similar operation.
Location : Remote Working
Salary: Excellent / Competitive + Car Allowance + Benefits
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