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National Hire Controller
Job Posted: a day ago
Salary: £ 28,000 - 33,000 / Annum
Job Type: Permanent
Location: Smethwick
Expire in: a month
Job Description
National Hire Controller
Smethwick based
Full-time, Permanent - Monday to Friday
£28,000 to £32,000 per annum
Are you ready to take your experience in hire or customer service to a new level - where your voice matters, your ideas are heard, and your impact is felt?
We are looking for a proactive and personable National Hire Controller to join a growing, nationwide business that is built on service, teamwork, and genuine industry expertise. You will be part of a trusted, collaborative team that supports major customers across the UK - keeping equipment moving, sites operating, and standards high.
What You will Be Doing:
Manage incoming hire enquiries from key and national accounts by phone and emai
Coordinate with depots nationwide to check availability and organise prompt, reliable fulfilment
Build strong relationships with internal teams, including sales, operations and depot managers
Resolve any issues or delays with professionalism and urgency
Produce and analyse performance reports to support the wider commercial and sales team
Quote accurately and follow up on opportunities - driving conversion and customer satisfaction
What we are looking for?
Experience in a hire desk, rental coordination or scheduling.
Knowledge of the powered access, plant, or tool hire industry is advantageous
Excellent communication and organisational skills - able to juggle priorities calmly
A solutions-focused attitude and a desire to deliver service that sets you apart
IT confident, with a good grasp of MS Office and hire management systems
A collaborative mindset and strong geographical knowledge of the UK
What's On Offer:
Competitive salary with annual bonus potential
25 days holiday + bank holidays
Pension scheme
Health & wellbeing programme
Free, on-site parking
Ongoing training, support, and real opportunities for growth within a dynamic company
A warm, supportive team culture with no weekend work
Be the Link That Keeps Projects Moving! This is not your average desk job, it is a chance to build relationships, solve real-world problems, and be part of something fast-growing and respected across the industry.
If you are organised, customer-focused and want to grow with a business that values its people - apply now by submitting your CVBefore You Apply
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Looking for your next career move? Join a top company hiring National Hire Controller job near me in Smethwick! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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