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National Hire Manager - UK Wide

Job Posted: 41 minutes ago

Salary: £ 55,000 - 55,000 / Annum
Job Type: Permanent
Location: Kettering

Expire in: a month

Job Description

National Hire Manager – UK-Wide - Leadership Role

Are you a dynamic hire operations leader looking to shape and grow a nationwide equipment hire division? This is a rare opportunity to take on a senior leadership role within a rapidly expanding materials handling and equipment solutions business. You’ll be at the forefront of driving operational excellence, commercial performance, and strategic growth across multiple UK sites.

The Opportunity

As National Hire Manager, you will lead the short-term hire operations across several business units, managing a team of Hire Controllers and ensuring seamless delivery of equipment hire services across the UK. This is a newly created, high-impact role ideal for someone who thrives in a fast-paced environment and enjoys building teams, processes, and strategy from the ground up.

What You’ll Be Doing

Operational Leadership

Lead, develop, and support a nationwide team of Hire Controllers.

Oversee all hire processes including order handling, allocation, coordination with service teams, and contract accuracy.

Drive consistent processes, KPIs, and standards across all locations.

Ensure compliance with safety, operational, and procedural requirements.

Customer Service & Relationship Management

Build a strong customer-first culture across the hire function.

Resolve escalations professionally and promptly.

Develop relationships with key accounts and internal teams to deliver seamless service.

Commercial & Financial Management

Own and manage the Hire Division P&L.

Drive revenue, manage costs, and improve margins.

Assess fleet utilisation, pricing, and financial performance to maximise commercial outcomes.

Forecast hire revenue, operational costs, and fleet investment.

Fleet Strategy & Growth

Create a long-term fleet strategy aligned to market demand and innovation.

Identify opportunities to expand and optimise the fleet.

Ensure the fleet operates to high compliance, safety, and quality standards.

Sales & Business Development

Grow the national hire customer base through close collaboration with sales and marketing.

Identify new markets, customer segments, and strategic partnerships.

Support targeted campaigns to boost hire activity and market presence.

Strategy & Continuous Improvement

Shape and deliver a long-term hire strategy focused on operational excellence and profit growth.

Lead continuous improvement initiatives to enhance systems, processes, and technology.

Monitor industry trends to keep the hire business competitive and innovative.

What You’ll Bring

Essential:

Leadership experience within a hire, rental, or equipment-led operation (e.g., forklifts, plant, access, MHE).

Strong commercial skills with P&L, budgeting, pricing, and margin optimisation experience.

Ability to lead multi-site or remote teams.

Excellent communication, organisation, and customer service capability.

Analytical mindset with the ability to drive strategic improvements.

Desirable:

Experience in materials handling or forklift operations.

Knowledge of hire management systems (e.g., Protean).

Personal Attributes:

Strategic thinker with a growth mindset.

Strong leadership presence with the ability to motivate and inspire.

Customer-focused and results-driven.

Confident making data-led decisions.

Collaborative across departments and regions.

Key Success Metrics

Hire revenue and margin growth

Fleet utilisation and ROI

Customer satisfaction and retention

Operational accuracy and efficiency

Expansion of the hire customer base

Development and performance of hire teams

What’s in It for You?

Competitive salary

24 days holiday + 8 statutory days

Statutory pension

A strong commitment to personal development and career progression

Bi-annual company socials

Weekly group fitness sessions

INDKTT

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring National Hire Manager - UK Wide job near me in Kettering! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!