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Neighbourhood housing Lead
Job Posted: 5 days ago
Salary: £ 19.75 - 19.75 / Hour
Job Type: Temporary
Location: Earlsfield
Expire in: 23 days
Job Description
Neighbourhood Housing Lead - Housing Management
We're currently supporting the recruitment of a Neighbourhood Housing Lead to join a newly restructured Housing Management Team, focused on delivering an outstanding service to residents. This is a fantastic opportunity for a customer-focused, proactive individual looking to make a real impact in their community.
The Opportunity:
In this role, you'll take ownership of a local housing patch (typically (Apply online only) homes), becoming the key point of contact for residents and playing a central role in improving satisfaction, trust, and housing outcomes. You'll support the delivery of a consistent, resident-first service and contribute to shaping a modern housing management approach.
Key Responsibilities:
Deliver a reliable, consistent service in collaboration with the wider Housing Management team
Build and maintain strong, trust-based relationships with residents
Proactively identify and resolve issues, ensuring residents feel supported and heard
Represent the service across your local patch, aligned with designated local authority areas
What We're Looking For:
Strong communication and relationship-building skills
Proven ability to solve problems with resilience and a positive attitude
Comfortable challenging processes to improve outcomes for residents
Highly organised, with excellent time and workload management
Experience working with a diverse customer base
Confident managing multiple stakeholders
Previous experience in a similar housing-related role is essential
Full driving licence and access to a car
If you're passionate about delivering excellent customer service and want to make a meaningful difference in people's lives, we'd love to hear from you!
How to Apply:
If you possess the required experience and skills, please submit your CV to the job ad today!
For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (phone number removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employerBefore You Apply
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