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Neighbourhood Housing Officer
Job Posted: 14 days ago
Salary: £ 20.5 - 20.5 / Hour
Job Type: Temporary
Location: Newham, London
Expire in: 13 days
Job Description
Location: Newham East London
Salary: £20.50ph
About the Role
Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service.
This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents.
Key Responsibilities
Manage relationships with residents and act as their primary point of contact
Deliver a customer-focused housing management service
Handle issues including anti-social behaviour, tenancy breaches, and estate management
Carry out tenancy audits, inspections, and estate visits
Provide advice on tenancy and property matters
Work with internal teams and external partners (e.g. councils, police)
Respond to complaints, enquiries, and escalations
Identify risks and support safeguarding of vulnerable residentsAbout You
Experience in housing management or similar
Strong knowledge of tenancy management, ASB, and safeguarding
Understanding of property/estate management and housing legislation
Excellent communication and customer service skills
Proactive, organised, and confident in problem-solving
Experience working with tenants or leaseholdersDesirable:
Housing or IRPM qualificationThis is a temporary role and working Hybrid
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