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Neighbourhood Officer

Job Posted: 16 days ago

Salary: £ 29.5 - 29.5 / Hour
Job Type: Temporary
Location: Welwyn Garden City, Hertfordshire

Expire in: 12 days

Job Description

Location: Welwyn Garden City

Rate: £29.50 per hour (Umbrella)

Contract: Minimum 3 Months

Hours: Full-Time

We are currently seeking an experienced Neighbourhood Officer to join a busy local authority housing service in Welwyn Garden City.

This is an exciting opportunity for a housing professional to deliver high-quality tenancy and neighbourhood management services, supporting residents and helping to maintain safe, sustainable communities.

Key Responsibilities

Deliver an effective housing and tenancy management service across a designated patch.
Manage tenancy issues, neighbourhood concerns and estate management matters.
Investigate and resolve tenancy breaches and anti-social behaviour cases.
Conduct tenancy audits, sign-ups, home visits and estate inspections.
Support vulnerable tenants and facilitate access to support services.
Manage tenancy changes including successions and mutual exchanges.
Respond to customer enquiries and complaints in a timely manner.
Maintain accurate records and case management information.
Work in partnership with residents, contractors and external agencies.Requirements

Previous experience in housing management, tenancy management or a related field.
Good understanding of housing legislation and tenancy enforcement.
Experience managing challenging and sensitive casework.
Strong customer service and communication skills.
Ability to manage a varied caseload and prioritise effectively.
Experience working collaboratively with stakeholders.
Competent IT and record-keeping skills.Essential

Full UK Driving Licence.
Access to a vehicle.What's On Offer?

£29.50 per hour Umbrella.
Full-time hours.
Minimum 3-month contract with potential for extension.
Opportunity to work within a respected local authority housing service.
Immediate start available

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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