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Neighbourhood Officer
Job Posted: 4 days ago
Salary: £ 28 - 29 / Annum
Job Type: Contract
Location: East of England
Expire in: 24 days
Job Description
Interim Neighbourhood Officer
We are seeking an Interim Neighbourhood Officer to join a Housing Association in London and the South East. Reporting to the Area Manager, you will manage a patch across East London, delivering a high-quality and proactive housing management service to residents.
Key Responsibilities:
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Provide a responsive and professional tenancy management service, resolving resident queries efficiently.
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Conduct property and tenancy visits to ensure compliance with tenancy agreements.
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Manage low-level ASB and nuisance issues, escalating complex cases to specialist officers.
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Work with the Rent Income team to address payment discrepancies and support arrears recovery.
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Oversee the voids process, including advertising, shortlisting, and coordinating void works.
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Liaise with the Repairs team to ensure maintenance issues are completed promptly.
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Build strong relationships with residents, colleagues, and partner agencies to promote safe and sustainable communities.
Requirements:
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Proven experience in housing management or neighbourhood services.
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Excellent communication, organisational, and problem-solving skills.
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Ability to manage a varied caseload independently.
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Full UK driving licence and access to a vehicle (travel across East Anglia required).
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Comfortable working in a hybrid and agile environmentBefore You Apply
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