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NOC Manager - Public Sector Client
Job Posted: a day ago
Salary: £ 80,000 - 90,000 / Annum
Job Type: Permanent
Location: City of London, London
Expire in: a month
Job Description
Are you a dynamic and experienced leader with a passion for networking and innovation? We're seeking a NOC Manager to lead a skilled team of third-line network engineers, supporting and evolving a complex, high-performance network infrastructure.
NOC Manager - Third Line Network Team
Location: London | Hybrid (UK-based)
Salary: £90,000 + 5% Bonus
Type: Full-Time, Permanent
Client: Leading Managed Service Partner / Consulting Business
Note: Huge Career Progression Oppertunities
CCNP / Cisco Certified Network Professional - IS A MUST!
Are you a dynamic and experienced leader with a passion for networking and innovation? We're seeking a NOC Manager to lead a skilled team of third-line network engineers, supporting and evolving a complex, high-performance network infrastructure.
This is a fantastic opportunity for a technically proficient and people-oriented leader to make a tangible impact, driving operational excellence, mentoring a talented team, and working collaboratively across the business to align technology with strategic goals
Key Responsibilities:
Lead, inspire, and manage a team of third-line network engineers in a high-availability NOC environment.
Oversee escalated network issues, ensuring timely resolution of complex problems and minimizing service disruption.
Champion continuous improvement by guiding team members, conducting performance reviews, and promoting professional development.
Maintain and enhance reporting and workload monitoring using ServiceNow ITSM.
Align network services with business goals by working cross-functionally with internal stakeholders and technical teams.
Support the onboarding of new products and services, ensuring the NOC maintains high service levels through transition and growth.
Ensure compliance with network security policies and engineering best practices.
Provide technical guidance on a wide range of networking technologies and solutions.
Key Skills & Experience:
Proven leadership experience managing a third-line support or NOC engineering team.
Strong expertise in ServiceNow ITSM or similar service management platforms.
Advanced knowledge of networking protocols and technologies (TCP/IP, BGP, OSPF, VLANs, STP, etc.).
Hands-on experience with enterprise-grade networking solutions from Cisco, Juniper, Fortinet, and Palo Alto Networks.
Solid understanding of network security principles, including firewalls, VPNs, IDS/IPS systems.
Relevant certifications or equivalent knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
Exceptional communication skills, with the ability to present complex technical issues to stakeholders at all levels.
A proactive problem solver with strong decision-making skills and a strategic mindset.
Ready to take the next step in your career?
If you're an experienced network leader ready to tackle new challenges and make a measurable difference, we'd love to hear from you.
Apply now to join a forward-thinking team where your ideas and expertise will be valuedBefore You Apply
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