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NPPV Cleared IT Support Engineer

Job Posted: 11 days ago

Salary: £ 220 - 240 / Day
Job Type: Contract
Location: Betws-y-Coed, Conwy

Expire in: 16 days

Job Description

Job Title: IT Support Field Engineer / Field Engineer - Mobile Device Rollout

Location: Multiple sites / Onsite around North Wales
Contract Type: Contract
Clearance Required: Active NPPV (within the last 12 months)

⚠️ Important Requirement

Only candidates with ACTIVE NPPV clearance held within the last 12 months will be considered.
Applications without this will not be progressed.

Overview

We are seeking IT Support Engineers / Field Engineers to support a large-scale mobile phone rollout programme. This is a hands-on role focused on device deployment, configuration, and end-user support within a corporate environment.

Key Responsibilities

Configure, build, and deploy mobile devices to end users
Support device rollout activities including setup, activation, and handover
Provide 1st and 2nd line IT support for mobile and end-user devices
Troubleshoot hardware and software issues efficiently
Maintain accurate records of deployed devices and support tickets
Work closely with the wider deployment team to ensure smooth delivery

Required Skills & Experience

Experience in IT support, deskside support, or field engineering
Strong hands-on experience with device builds, deployments, or rollouts
Knowledge of mobile device setup and troubleshooting (iOS / Android beneficial)
Experience providing 1st / 2nd line support in a corporate environment
Excellent communication and customer service skills
Ability to work in a fast-paced, high-volume deployment environment

Additional Information

Previous experience working on IT rollout or refresh projects is highly desirable
Must be comfortable working onsite and potentially across multiple locations

Apply Now

If you meet the clearance requirement and have strong deployment experience, we would love to hear from you.

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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