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Ocean Freight Import/Export Operator
Job Posted: 10 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Felixstowe, Suffolk
Expire in: 17 days
Job Description
Job Overview
* Role: Export & Import Freight Forwarder by Sea
* Location: Office-based
* Type: Full-time based at Felixstowe office
Key Responsibilities
* End‑to‑end coordination of export and import shipments across sea, road, air and multimodal transport, ensuring efficiency, compliance, and profitability.
* Manage key client accounts, providing strategic support, handling escalations, and maintaining strong long‑term relationships.
* Oversee complex documentation and customs processes, including tariff classification, duty calculations, CDS entries, and compliance with UK/EU/global regulations.
* Negotiate rates and service agreements with carriers, shipping lines, airlines, and overseas agents to secure competitive pricing and service levels.
* Provide expert guidance on Incoterms, trade compliance, customs requirements, and international shipping regulations.
* Support commercial decision‑making by preparing quotations, analysing margins, and contributing to pricing strategies.
* Handle shipment exceptions and high‑impact issues, proactively resolving delays, disputes, and operational challenges.
* Maintain accurate operational and financial records, ensuring data integrity within freight management systems such as Multi freight or similar platforms.
* Experience: 5 + years in logistics, shipping, or supply chain covering Import & Export
* Skills: Strong organization, clear communication, and attention to detail.
* Knowledge: Familiarity with customs rules, Export declarations, Carnets, Dangerous Goods Awareness, Incoterms, software: Multi freight preferred
What This Role Offers
* Position within a fast‑moving global logistics environment.
* Opportunities to shape operational processes and contribute to commercial strategy.
* Competitive salary
* Company pension
* 20 Days Holiday Plus bank holidaysBefore You Apply
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