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Office Admin / IT Assistant (Elstree & Borehamwood)
Salary: £25,000 – £32,000 per annum, dependent on experience
Position Overview
We are seeking a proactive and technically adept Office Admin / IT Assistant to ensure seamless daily operations across administration, IT, and marketing support. This hybrid role is vital to maintaining business continuity, driving internal efficiency, and supporting cross-functional collaboration with key partners.
Key Responsibilities
Office Administration
Coordinate diaries, schedule meetings, arrange travel/accommodation, and provide meeting support
Prepare PowerPoint slide decks and supporting materials for internal and external meetings
Order stationery and office supplies; manage inventory levels and vendor relationships
Arrange internal team events, staff socials, and support company-wide engagement activities
Maintain office equipment and liaise with service providers for maintenance or repair
Support HR admin: onboarding documentation, absence tracking, and personnel record maintenance
Process and reconcile expenses, log invoices, and support basic finance tracking
Oversee post handling, courier bookings, and front-of-house coordination
Maintain shared calendars (Google/Microsoft), follow up on key actions, and manage internal reminders
Manage core admin tasks: call handling, document control, filing, scanning, shredding, and archiving
IT & Technical Support
Provide first-line IT support across PCs, printers, phone systems, and peripherals
Set up user accounts, manage access permissions, and maintain IT asset registers
Administer Google Workspace: user creation, shared drives, file access, and security
Administer and maintain Microsoft SharePoint including permissions, structure, and document organisation
Support and troubleshoot multi-factor authentication (2MFA) across all platforms
Liaise with our external IT provider, to log and escalate technical issues and coordinate resolutions
Assist with onboarding/offboarding from an IT setup perspective including device configuration
Track system performance, assist with updates, and maintain IT documentation
Marketing Support
Act as internal point of contact for all marketing-related activity
Liaise directly with our external marketing partner, to coordinate timelines, asset delivery, and campaign execution
Organise internal input for social content, newsletters, and brand material reviews
Track and log key deliverables and ensure visibility across the leadership team
Provide basic formatting and proofing support for internal communications and promotional materials
Ensure the company website is regularly reviewed and updated in collaboration with our external team
Keep company Facebook and Instagram pages up to date with content provided by the team or Kat
Process & Operations
Identify and implement admin and operational efficiencies
Maintain and update internal SOPs, compliance documentation, and process flows
Support internal audits and assist in documentation control through SharePoint
Assist with ad hoc project delivery and cross-functional coordination
Required Skills & Experience
2+ years in a similar office admin or support role, ideally in a professional services or recruitment environment
Strong IT literacy with working knowledge of Google Workspace, Office 365, and SharePoint
Basic troubleshooting skills for day-to-day office tech issues
Familiarity with 2MFA and access/security best practices
Strong organisational skills, ability to multitask and meet deadlines
Confident communicator, both written and verbal, with attention to detail
Self-motivated, service-oriented, and able to work independently
Nice to Haves
Experience coordinating with outsourced IT and marketing teams
Knowledge of internal compliance and data handling procedures (e.g. GDPR)
Familiarity with automation tools (e.g. (url removed), Zapier)
Experience in CRM/ATS platforms or internal content hubs
Working Hours & Environment
Full-time (37–40 hours/week), Monday to Friday
Free Onsite Parking
Office based in Borehamwood
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