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Office administrator
Job Posted: 7 days ago
Salary: £ 28,000 - 28,300 / Annum
Job Type: Permanent
Location: Bishop's Stortford, Hertfordshire
Expire in: 20 days
Job Description
We're recruiting for a proactive, highly organised Office Administrator to join a busy food manufacturing business. This is a varied, hands-on role supporting day-to-day office operations, customer service, order processing, dispatch coordination and general administration.
You'll suit this role if you're confident working independently, comfortable handling a fast-moving inbox and phone line, and technically capable with Microsoft Office (especially Excel). Experience using Google Sheets and an interest in improving templates, reporting and admin processes is a strong advantage.
Key responsibilities
Manage shared inbox and phone queries, responding professionally and escalating where needed
Process customer orders and support delivery scheduling/booking
Coordinate dispatch activity with internal teams and external transport/logistics suppliers
Investigate and resolve delivery/order queries and discrepancies
Maintain accurate records and operational trackers (orders, dispatch info, stock/production-related updates)
Collect and check delivery confirmations (e.g., proof of delivery) and support accounts/admin processing
Support compliance-related paperwork for shipments where required (documentation/filing and checks)
Provide general admin support: scanning, filing, document prep and ordering office supplies
Provide holiday/peak-period cover, including supporting label set-up/printing checks using standard label/design tools and equipment
Skills & experience
Strong admin background in a busy office environment (manufacturing/warehouse/supply chain exposure is beneficial)
Confident working independently with a resilient, proactive approach
Excellent communication skills (written and verbal) and a customer-focused mindset
Strong Microsoft Office skills: Outlook, Word and Excel (formulas/confident data handling)
Comfortable using Google Sheets (or willing to learn and improve reporting/templates)
High attention to detail (especially for order accuracy and label/detail checking)
Organised, able to prioritise and manage multiple tasks to deadlines
Benefits
Permanent role with full training provided
20 days annual leave + bank holidays
Employee perks platform
Casual smart dress
On-site facilities (standard kitchen/rest areas) and free parking (office-based role)
Hours: Monday to Friday, 9:00am-5:00pm (paid lunch break)Before You Apply
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Looking for your next career move? Join a top company hiring Office administrator job near me in Bishop's Stortford, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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