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Office Administrator
Job Posted: 3 days ago
Salary: £ 28,500 - 30,500 / Annum
Job Type: Permanent
Location: E14, Millwall, Greater London
Expire in: 25 days
Job Description
Job description:
Overview
We are a small highly rated electrical installation and maintenance company based on the Isle of Dogs/Canary Wharf. Due to our growing reputation and client base we now have a requirement for an additional member to join our team to assist with the smooth day to day running of the business.
Your job role will be to primarily assist David the director in implementing the systems and processes to ensure our high level of customer care is maintained. You will be working Mon-Fri at our working location on the Isle of Dogs/Canary so preference will be given to candidates with an easy commute.
We are seeking a dedicated and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of the business by answering inbound calls, booking in jobs, managing administrative tasks, supporting staff, organising customer records and maintaining an organised work environment. This position requires proficiency in various office software including job management software and crm software, plus excellent communication skills to facilitate effective interactions with customers and colleagues.
Responsibilities:
Take and return all our enquiry calls, quote customers and book jobs in for the engineers
Use job management software (ServiceM8)
Use CRM software
Maintain stock inventory and place orders as needed with merchants
Support financial management tasks using for invoicing and record-keeping.
Assist in scheduling appointments and managing calendars for team members.
Provide administrative support to various electricians as required.
Experience:
Proven experience in an administrative role dealing with customers on daily basis
Proficiency in job management software for staff is essential.
Familiarity with an accounting software is advantageous.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent typing skills with attention to detail for accurate data entry.
Demonstrated ability to work independently as well as part of a team.
If you are a proactive individual with a passion for organisation and administration, with a passion for helping people we encourage you to apply for this exciting opportunity to contribute to our team's success!
Job Types: Full-time, Permanent
Benefits:
Company pension, 28 days paid holidays
Performance bonus
Paid expenses or free parking available
Working hours:
Monday to Friday 8.30 to 5pm
Education:
GCSE A to C in both maths and english (preferred)
Experience:
Customer service: 5+ years (required)
Administrative experience: 5+ years (required)
Language:
English (required)
Driving Licence (preferred)Before You Apply
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