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Office and Renewals Manager
Job Posted: 5 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: SG14, Hertford, Hertfordshire
Expire in: 23 days
Job Description
Our Client is a software company based in Hertford who specialise in providing solutions to public libraries and universities internationally. We have an established reputation for both great products and excellent customer service.
We have an opportunity for a full-time Office and Renewals Manager to join our small company and support our valued customers and team. Our customer base has expanded and has more complex requirements and we’re looking for a new team member to increase our capacity.
You will be the primary contact for our customers regarding their contract renewals and annual quotations. The role involves working across the business with finance, sales, marketing, customer success and technical colleagues. You will need to be confident with numbers and be able to analyse data and forecast renewals.
Responsibilities:
Customer renewal management: providing quotations and communicating with customers, internal processing and reporting
Dealing with customer enquiries
Order management
Support for management team
Customer records management
Supplier records management
Internal document management
Office management and administration
HR administration
Health & Safety administration
The successful applicant will have:
Professional, reliable and flexible attitude
Strong teamwork approach with ability to work on own initiative
Strong communication skills internally and externally
Process focussed with strong organisational and time management skills
Familiarity dealing with finance processes and records
Analytical and reporting skills
Solid administration skills
IT literacy including Excel, CRM and finance packages – knowledge of both Microsoft CRM and QuickBooks advantageous
Good attention to detail and an investigative and proactive nature
Experience in a similar role, ideally within a software company
Interest in technology, experience of working for a software house/technology business, knowledge of academic markets, the public sector or international markets (all advantageous but not essential)Before You Apply
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Looking for your next career move? Join a top company hiring Office and Renewals Manager job near me in SG14, Hertford, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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