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Office Manager Required!
Our client is a leading packaging manufacturer based in Southampton.
On behalf of our client, we are recruiting for an Office Manager to join their growing team. The successful candidate will play a key role in ensuring smooth operational performance, compliance with industry standards, and delivery of excellent customer service.
Package:
Salary £30,000 - £35,000 (DOE)
Annual company bonus
28 days holiday, inclusive of bank holidays
Working hours Monday to Friday, 8:30am - 5:30pmOffice Manager - Responsibilities:
Lead and manage a small customer service and administrative team, ensuring a consistently high standard of service
Oversee customer complaints and non-conformances, implementing corrective actions
Maintain accurate business documentation, including Health & Safety and personnel records
Manage government declarations and reporting requirements
Oversee purchasing, supplier communications, and invoicing
Monitor stock control processes to support operational efficiency
Provide hands-on support in day-to-day administrative and customer service tasks
Assist with basic accounts tasks, including invoice processing, account reconciliations, and credit control supportOffice Manager - Requirements:
Proven experience in office management or supervisory position
Experience in handling customer service issues
Familiarity with maintaining business documentation, including Health & Safety and compliance records.
Proficiency in managing purchasing, stock control, and basic accounts tasks.
Competence in using office software (e.g., Microsoft Office, accounting/inventory systems).
Understanding of government reporting and documentation procedures is desirable.
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