Expire in: 25 days
Office Supervisor – Full Time
Salary: £30,000 – £35,000
Location: Bristol (BS39 area)
An exciting opportunity has arisen for an experienced Office Supervisor to lead a busy customer service department.
In this role, you’ll oversee and coordinate daily administrative and customer service functions, ensuring smooth workflow, staff productivity, and compliance with company procedures. You’ll play a key role in maintaining an efficient, well-organised, and supportive office environment.
Key Responsibilities:
Supervise and coordinate daily team operations
Organise workflow, delegate tasks, and manage workloads effectively
Ensure calls and emails are handled promptly and professionally
Maintain high standards of customer service
Oversee order and payment processing
Support the team in resolving customer queries and escalating when needed
Communicate with credit control and transport teams to prioritise orders
Conduct regular 1:1s and manage holiday/work rotas
Provide training, guidance, and motivation to the team
Drive process improvements and ensure compliance with policies and regulations
About You:
Proven leadership experience within an office or customer service environment
Confident in conducting 1:1s and developing team members
Strong communication and delegation skills
Excellent IT literacy
Organised, motivated, and calm under pressure
A proactive problem solver with a professional attitude
Hours:
Monday to Friday, 8:00am – 5:00pm (40 hours per week, 1-hour unpaid lunch)
Saturday mornings on a rota basis (paid at overtime rate)
If you’re a people-focused leader who thrives in a fast-paced environment and enjoys keeping operations running smoothly, we’d love to hear from you
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