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Onboarding Specialist
£26k
LE10 1YG
Are you a problem-solver with a passion for delivering excellent customer service?
Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you!
Job Overview
The role requires you to deliver engaging online training events to both new and existing customers on our clients' market leading portfolio of professional online libraries. Working across clients in Tax, Accounting and Audit, as well as HR, H&S and Care, you will play a vital role in ensuring customers are fully equipped to grasp the full potential of their service.
Day-to-Day Responsibilities
Deliver engaging online training courses via Teams or the client's preferred platform
Liaise with content team to ensure training is always topical and relevant to the audience.
Provide feedback to the product and content team to help improve the service.
Request customer feedback on training events and receiving excellent feedback.
Develop knowledge of products and clients' interests.
What you Bring to the Team
Engaging and professional presentation skills, the ability to build strong client relationships,
Able to work well within a team and individually, with a willingness to go above and beyond to deliver excellent service.
Ability to work in a fast-paced environment, with a flexible approach and adapt to changes.
Strong time management skills, and organisational skills.
Benefits
Day off for your Birthday
25 days annual leave, rising to 27 days after 2 years of full service from January 1st and 28 days after 5 years (Not including Bank Holidays)
Health Shield - Health care cash back scheme
Health Sheild Extras - access to discounts and earning points on purchases
Bright HR Perks
Access to Employee Assistance Programme supplied by BUPA
Profit Share
Death in Service - 2 x salary
Access to CPD and Professional qualifications
1-week contractual sick pay from start day increasing to 3 weeks on completion of 12 months continuous service
In office - Bakers Breakfast every Monday (Bacon/Sausage/Veggie or Yoghurt with Granola)
In office - Free Fruit every week
In office - TFI on the last Friday of the month with lunch or pm drinks provided in the Hinckley office
Season Ticket Loan (after probation)
Cycle to work scheme
Private health care after 5 years
Commission opportunitiesRewards including team monthly incentives and group wide awards
INDHIN
50367CC
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Looking for your next career move? Join a top company hiring Onboarding Specialist job near me in Hinckley, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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