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Onsite Support Engineer
Job Posted: an hour ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: North Richmond, Greater London
Expire in: a month
Job Description
Role: Onsite Support Engineer (2nd & 3rd Line Support)
Location: Richmond (Hybrid + Client Visits)
Salary: Up to £40,000
Are you the type of IT professional who thrives on variety? Do you enjoy solving complex technical problems one day and helping a client optimise their systems the next?
We’re looking for an Onsite Support Engineer to join a well-established IT services business, supporting SMEs across London. You’ll be delivering 2nd and 3rd line technical support across a range of environments, no two days will ever be the same.
Why this role might be for you:
* Variety without chaos, support a diverse portfolio of SME clients, each with unique setups, technologies, and challenges.
* Autonomy & trust, you’ll be given the freedom to plan your day and take ownership of issues through to resolution.
* Face-to-face impact, build strong client relationships and see first-hand the value you add.
The role:
* Providing onsite and occasional remote 2nd and 3rd line support to SME clients across the London area.
* Troubleshooting and resolving complex infrastructure issues across Windows Server, Office 365, networking, and more.
* Installing, configuring, and upgrading hardware and software.
* Working closely with clients to ensure systems are secure, optimised, and fit for growth.
What you’ll bring:
* Proven experience in a 2nd/3rd line support role, ideally in an MSP or multi-client environment.
* Strong skills in Windows Server, Active Directory, Office 365, networking (firewalls, switches, routers), and desktop support.
* A problem-solving mindset and confidence to work independently on client sites.
* A full UK driving licence and willingness to travel across London.
The package:
* Salary up to £40,000 (depending on experience)
* Excellent benefits package
* Ongoing training and career development opportunities
* Supportive team environment with a focus on work-life balance
Even if you’re not actively looking, it’s worth a short, informal call to see if this could be your next step. Send your CV or reach out today to arrange a quick, confidential conversationBefore You Apply
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Looking for your next career move? Join a top company hiring Onsite Support Engineer job near me in North Richmond, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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