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Operational Deputy Manager Ofsted

Job Posted: 19 hours ago

Salary: £ 90,000 - 100,000 / Annum
Job Type: Permanent
Location: Sutton, London

Expire in: a month

Job Description

Operational Lead / Clinical Practice Lead (Deputy Manager Level)

Children's Residential Services - Complex Needs / Tier 4 Pathway
 Salary: Up to £100,000 per annum (DOE)
 Full-time | Leadership Role | Residential Care Setting

We are currently recruiting for a highly experienced Operational Lead / Clinical Practice Lead to join a specialist children's residential service supporting young people with complex needs, mental health challenges, trauma, and neurodiverse presentations.

This is a senior leadership position, functioning at Deputy Manager level operationally, with a strong focus on therapeutic practice, clinical leadership, and service quality improvement across a high-support residential environment.

This is not a purely clinical role, we are looking for someone who can combine hands-on operational leadership with strong therapeutic understanding and practice leadership.

Key Responsibilities

Operational Leadership (Deputy Manager Level)

Act as senior operational lead on shift, including in the absence of the Registered Manager
Support staffing, rota management, and workforce planning
Ensure safe staffing levels and effective daily coordination of the home
Oversee incident response and operational decision-making
Ensure compliance with Children's Homes Regulations and Quality StandardsStaff Leadership & Development

Lead, supervise, and support staff teams in high-pressure environments
Deliver supervision, induction, and ongoing staff development
Address practice concerns and promote consistent, high-quality care
Model calm, structured, and therapeutic leadershipSafeguarding & Incident Management

Lead on safeguarding concerns, incidents, and high-risk behaviours
Manage situations including self-harm, aggression, and missing episodes
Ensure accurate reporting, escalation, and documentation
Support staff to deliver proportionate, child-centred responsesTherapeutic & Clinical Practice Leadership

Embed trauma-informed and therapeutic approaches across the service
Support formulation-led practice and behaviour understanding
Lead reflective practice and case discussions with staff
Strengthen staff understanding of behaviour, attachment, and traumaMulti-Agency Working

Work closely with external professionals including CAMHS and social care
Contribute to MDT meetings, placement reviews, and risk planning
Support safe transitions and placement stabilityWhat We're Looking For

We are open to two main backgrounds:

Option 1: Children's Residential Experience

Strong experience at Deputy Manager / Operational Lead level
Proven background in children's residential care (EBD / complex needs)OR Option 2: Clinical Background

RMN / RNLD / Mental Health Nurse
Experience working with CAMHS, community mental health, or residential settings supporting young peopleEssential Requirements

Strong experience supporting high-risk children and young people
Confident in safeguarding, incident management, and escalation procedures
Competent in medication administration, including:
Controlled drugs
PRN (anxiety/agitation medication)
MAR charts
Minimum Level 2 medication training
Strong understanding of when to escalate to CAMHS / GP / crisis services
Ability to lead and develop staff in complex environmentsWhat's on Offer

Salary up to £100,000 per annum (DOE)
Senior leadership position within a specialist therapeutic service
Opportunity to shape clinical and operational practice
Strong MDT and therapeutic support structure
Career progression toward senior registration-level rolesAbout the Role

This is a rare opportunity to step into a senior leadership position where operational responsibility and clinical practice leadership come together. You will play a key role in shaping the quality of care, staff development, and therapeutic approach across the service.

 #BCSW1

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