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Operational Support Agent
Job Posted: 2 days ago
Salary: £ 13.42 - 13.42 / Hour
Job Type: Temporary
Location: Deeside
Expire in: a month
Job Description
Operational Support Agent – Deeside
Location: Deeside
Pay: £13.42 per hour
Hours: Monday to Friday, 11:00 – 20:00
Contract: Temp to Perm
Role Overview
We are recruiting an Operational Support Agent to join a busy international courier operation in Deeside. This is a fast‑paced role supporting transport and warehouse teams, ensuring consignments move efficiently and customer expectations are met.
Key Duties
Monitor consignments and update tracking systems
Liaise with drivers, depots and customer service teams
Process manifests, labels and customs paperwork
Allocate jobs and support route planning
Maintain accurate records and reports
Escalate and resolve delays or exceptions
Support site compliance and health & safety
Candidate Profile
At least 1 year’s experience in transport, logistics or courier operations
Strong communication and problem‑solving skills
Confident IT user (WMS/TMS experience an advantage)
Calm under pressure with good attention to detail
Reliable, flexible and a strong team player
Benefits
£13.42 per hour, weekly pay
Temp to perm with a global brand
27 days holiday (excluding Bank Holidays) once permanent
Full training provided
Optional Saturday overtime
Supportive team environment
Stable Monday–Friday day shift (no weekends)
Apply Now
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