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Operations Administrator
Job Posted: 7 days ago
Salary: £ 14 - 14 / Annum
Job Type: Permanent
Location: GL4, Matson, Gloucestershire
Expire in: 21 days
Job Description
Responsive Personnel are looking for an Operation Administrator for our client based in Gloucester.
Location: Gloucester (GL4)
Pay rate: £14.14ph
Hours: (Apply online only) (Monday - Friday)
Terms: Temp to Perm - Immediate Start.
Job description:
• Process customer enquiries, complaints and requests for service received via post,
email, telephone or personal contact from the shareholders.
• Liaise with front line staff in the investigation of complaints and customer requests.
• Undertake stock control duties, including PPE and waste containers, and maintain
records of the issuing of personal protective equipment.
• Work as the ‘front of house’ representative on reception, greeting visitors,
addressing staff queries, receiving deliveries.
• Run system reports and prepare and process charging runs within scheduled
timescales. To include the company internal and external charges (e.g. Sports pitch
bookings) the provision of accurate billing information to commissioners.
• Process and check monthly weighbridge data reports and resolve any anomalies,
enter the data into the relevant database for statutory waste data flow returns.
• The processing and recording of waste movements, maintaining records of the waste
movements to ensure legal compliance.
• Provide the shareholders with accurate information to raise debtor invoices for
recycling credits and income.
• Enter data into appropriate information technology systems and assist in the ongoing
maintenance of the database’s.
• Communicate service delivery information to front line teams and the customer
service teams of commissioning authorities, face to face, emails and calls
• Assist in the HR meetings with the employees to take a notes
• Assist in the raising of purchase orders for goods and services from external
suppliers.
• Provide administrative support to the company, including other Ubico offices, such as
word processing, record keeping, personnel records, filing, archiving and the sorting
of mail.
• Support the Operations & Transport Manager in the management of the local depot.
• Comply with all current systems and procedures in operation within the company.
• To provide assistance and support to Operations Assistant(s).
• To carry out any other duties that may be required commensurate with the general
level of responsibility for the post.
Qualifications:
* Word, Excel, Powerpoint and Outlook advance skills
* Communication verbal and written skills
Extras:
* You will need use of a car for work purposes. There may be a requirement to work at other locations to meet the needs of the
business.
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