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Operations Administrator
Job Posted: 7 hours ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Chesterfield, Derbyshire
Expire in: a month
Job Description
We are currently recruiting for an Operations Administrator to provide support within the Operations team of a well-established client based in Chesterfield.
Key Responsibilities:
* Answering the Operations telephone line. Calls will be from engineers / Site Foremen / customers.
* Checking over previously attended jobs, ensuring engineers have called in and provided the team with updates, and where applicable the engineer has been issued with a closure code.
* Issuing relevant working instructions to engineers for both service and install jobs – prior to attendance.
* Checking courier tracking systems throughout the day ensuring equipment is delivered in time for the engineers scheduled visit.
* Upon request, providing customers with expected attendance dates for service calls.
* For service calls only, organising any out of hours works with the relevant contact or any sites which require a permit / specific access requirements.
* Any other task deemed appropriate within the role.
What we’re looking for:
* Ability to work as part of a team or on your own.
* Proficient in Microsoft Office including Word, Excel, and outlook.
* Previous experience of using Netsuite would be an advantage.
* Experience of working in a fast-paced environment.
* Professional – maintaining high standards at all times.
* Able to follow written (or alternative) processes and procedures.
* Excellent verbal and written communication.
* Conscientious, honest, and reliable.
* Committed to self-improvement.
* Able to work on own initiative.
* Good problem-solving and organisational skills.
* Ability to comply and work with policies and procedures.
* Flexible – open to new ways of working.
Full Time
Permanent
Salary £25kBefore You Apply
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