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Operations Agent
Job Posted: 3 days ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Newark on Trent, Nottinghamshire
Expire in: 24 days
Job Description
We are currently looking for an enthusiastic individual to join our clients friendly team as an Operations Agent. This is a great opportunity to work in a dynamic and varied role, with potential for career growth and development.
This fast-growing company is looking for a self-starter who is enthusiastic and willing to jump in and roll their sleeves up. The team is small but all work together really well and enjoy a fast paced but fun environment which can include team building events, pizza Fridays etc.
Key Responsibilities:
• Project management of onboarding to our central booking platform
• Answering and returning telephone calls in a timely and polite manner, converting calls to reservations and booking via the Company reservation software
• Carry out rate loading for our clients which requires a high attention to detail and must be completed within company SLA’s
• Implement new products and services as required to our portfolio of clients
• Effectively communicate with third party service providers for the efficient resolution of issues
• Communicate with all departments internally where appropriate passing possible sales leads to Business Development for new product sales opportunities
• Maintain accurate records within the Company Customer Relationship Management system on all issues raised and resolved for reporting purposes
• Deal with any complaints quickly and professionally
What's on offer?
* Competitive salary of £27,000
* Hours: Monday to Friday 9:00am – 5:00pm
Benefits:
* 20 days holiday rising to 25 with service plus Bank Holidays.
* Private Healthcare after 2 years service
* Pension
* Free parking
* Birthday and Christmas Holiday Bonus
The role will suit someone who has meticulous attention to detail, is able to work independently on multiple projects at the same time and has a ‘can do’ attitude.
You will be the key contact the customers have with the company, so an excellent level of customer service is required. Full training is provided though so if you have a desire to get into Customer Services please get in touch with Ellen Rayworth
Reflect Recruitment Group is acting as the Employment Agency under the Employment Agencies Act 1973Before You Apply
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Looking for your next career move? Join a top company hiring Operations Agent job near me in Newark on Trent, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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