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Operations Controller
Job Posted: 6 hours ago
Salary: £ 14.85 - 14.85 / Hour
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Job Title: Operations Controller
Location: Central London (Mayfair)
Salary: £14.85 per hour
Job Type: Full-time, Permanent - 50 hours per week
The Company:
Since 2009, Rossi Security has delivered first-class security solutions to prestigious clients across Central London. As an SIA Approved Contractor with ISO 9001 Certification, we take pride in our professionalism, exceptional service, and commitment to our team. We invest in our people through comprehensive training, clear career pathways, and a benefits package that truly rewards your work.
Main Benefits:
Permanent full-time role with stability and growth opportunities
Early Access to Earnings - tap into your pay before payday
Exclusive Retail Discounts - save on high street & online brands
Career Progression - structured internal development pathways
Referral Bonus - earn for recommending new talent
Employee Recognition - regular awards and appreciation events
Advance Monthly Rotas - better work-life balance
Generous Holiday Entitlement
Financial Wellbeing Support - confidential advice and resources
Free Basic Training & Uniform
NEST Pension Scheme - 8% combined contribution
Statutory Sick PayThe Role:
We're looking for a professional, organised, and proactive Operations Controller to manage the smooth day-to-day running of our control room in Mayfair. You'll ensure operations are well-coordinated, accurate records are kept, and any issues are resolved swiftly.
Key Responsibilities:
Book security officers on/off duty
Respond promptly and professionally to emails
Record safety check calls and resolve issues as they arise
Answer and log calls from officers and clients accurately
Provide clear, detailed shift reports (verbal & written)
Issue and check keys in line with procedures
Assist with roster allocations and arrange cover at short notice
Handle control room matters, reporting to the Operations ManagerWhat We're Looking For:
Excellent written and verbal communication skills
Strong IT skills (Word, Excel, Outlook)
Valid SIA Licence (Security Guard, Door Supervision, or CCTV)
Previous control room experience (essential)
Checkable 5-year work/education history (BS7858 standards)
Ability to stay calm and professional under pressure
Right to work in the UK
Proficient in EnglishPlease click APPLY to send your CV for this role.
Candidates with the relevant experience or job titles of; Operations Manager, Business Operations Manager, Operations Lead, Operations Supervisor, Operations Team Lead, Operations Coordinator, Operations Analyst, may also be considered for this roleBefore You Apply
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