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Operations Coordinator
Job Posted: 10 hours ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: S20, Beighton, Sheffield
Expire in: a month
Job Description
The Operations Co-Ordinator is responsible for the efficient and effective administration of all documentation aligned to training qualifications within the employed operations team. The role will work alongside compliance and sales to drive successful outcomes for Skills Bootcamp learners.
This role will require excellent communication skills and a pro-active approach. Focus will be on making contact with potential learners and encouraging them to engage.
Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Administrator to join our existing team.
The successful candidate will undertake the following main Duties and Responsibilities:
Work with Company information and reports to identify groups of candidates who may be appropriate to undertake qualifications.
Co-ordinate with our customers to provide suitable dates and times to attend their training sessions.
Liaise with external construction centres to book Skills Bootcamp learners in for their training.
Liaise with our accounts team when booking and raising purchase orders for Skills Booking training courses.
Keep company records up to date, including CRM systems to accurately track the progress of Skills Bootcamp learners.
Forward plan monthly activity to meet business targets.
Undertake all general administration to support the operations function
Provide advice and guidance regarding the qualification process and associated matters
Provide written updates to customers on training agreements as required
Contact learners to ensure documentation is completed accurately and in a timely fashion
To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees, and customers are treated fairly and impartially showing respect for all.
Report activity and planned meetings in accordance with the Company requirements
To meet the Company performance and quality targets
To represent the company in a professional manner at all times
Any other duties as deemed necessary by the line manager
The ideal candidate must possess the following Skills, Experience and Qualities:
A pro-active approach and experience of making outbound calls
Excellent customer care approach
Good administrative IT Skills
Experience with use of Microsoft word
Good administrative skills
The ability to carry out informal presentations to small groups
Experience of managing & planning own workload with strong time management skills
Experience of interacting with clients and learners in a professional manner
Strong attention to detail
Able to follow processes
Enthusiasm in the workplace
Work well under pressure
The ideal candidate will ideally possess the following qualifications; however, training will be given where required:
Information, Advice & Guidance qualification to a minimum of Level 2
Educated to a minimum of GCSE grade C in English and Maths or equivalent
In return, Skills People Group will give you:
A competitive salary
25 days holiday + Bank Holidays plus two days additional annual leave following two years’ service
Holiday buy and sell scheme
Employer contributory pension scheme
Health Cash Back Scheme
Annual Volunteering Day
Referral programme
Free parking
A challenging and rewarding role in a successful and growing businessBefore You Apply
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Looking for your next career move? Join a top company hiring Operations Coordinator job near me in S20, Beighton, Sheffield! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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