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Operations Coordinator

Job Posted: a month ago

Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Redditch

Expire in: a day

Job Description

Redditch | Salary £30k – £40k | Working Hours: Monday to Thursday: 8:00 am – 4:30 pm.

Are you ready to take on a "multi-hat" role where your hard work leads directly to career progression?

Our client, a thriving family-owned business in Redditch, is looking for a proactive Operations Co-ordinator to become a key member of their close-knit team. This is more than just an administrative role; it is an opportunity to work side-by-side with the Managing Director, gaining a deep understanding of business operations while being groomed for long-term leadership and increased responsibility.

What’s on Offer?

Before we get into the day-to-day, here is why this role stands out:

Competitive Salary: £30,000 - £40,000 depending on experience.
	
Direct Mentorship: Receive ongoing support and guidance directly from the Managing Director.
	
Comprehensive Training: You will receive full training on all technical products, internal processes, and business techniques.
	
Work-Life Balance: Enjoy an earlier finish every Friday (4:00 pm) to kickstart your weekend.
	
Career Growth: This business values flexibility and a proactive approach, offering genuine long-term progression for the right individual as the company continues to grow.
	
Supportive Culture: Join a small, collaborative team environment where everyone gets involved and supports shared objectives.

The Role

As the Operations Co-ordinator, you will be the heartbeat of the business, supporting the customer journey from the initial inquiry through to after-sales care. This is a varied, hands-on position that requires someone who enjoys getting involved in all areas of the business.

Key Responsibilities:

Customer Excellence: Maintain professional communication via email and telephone, advising customers on technical products and guiding them to the best solutions.
	
Sales Administration: Accurately process customer orders, generate operational documentation, and prepare/follow up on quotations.
	
Logistics Coordination: Liaise with couriers and customers to ensure smooth deliveries. You will be responsible for investigating and resolving any issues regarding delayed or missing parcels.
	
Problem Solving: Manage customer queries and complaints in a professional, solution-focused manner.
	
Business Support: Assist with wider operational tasks and learn the practical elements of the business to ensure shared goals are met.

Who are we looking for?

The successful candidate will be a highly organised individual with a proactive "can-do" attitude.

Essential Skills:

Strong communication and interpersonal skills.
	
High attention to detail and the ability to work efficiently under pressure.
	
Confidence in using computer systems and standard office-based software.

Desirable Experience:

A background in sales administration, customer service, or a retail/trade environment.
	
Experience within electrical wholesale or a technical product-based business.
	
A genuine interest in electronics.

📣 Ready to Apply? We’re reviewing CVs for this Operations Coordinator role right now—early applications are highly encouraged!

📧 (url removed) 📞 (phone number removed) (Alcester) | (phone number removed) (Redditch) 📱 Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies.

🌍 About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley‑in‑Arden, Evesham, Alcester, Bidford‑on‑Avon, Leamington Spa, Warwick & Stratford‑upon‑Avon. We’re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. 🌟 Your next opportunity could be just a call or click away

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Operations Coordinator job near me in Redditch! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!