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Operations Coordinator
Job Posted: 2 months ago
Salary: £ 31,000 - 35,000 / Annum
Job Type: Permanent
Location: Redditch, Worcestershire
Expire in: a month
Job Description
SourceCo Recruitment are seeking an experienced European Freight Forwarder to join a busy and fast-paced logistics operation in Redditch.
The successful candidate will be responsible for managing European freight movements from booking through to completion, delivering exceptional customer service while ensuring efficient and cost-effective transport solutions.
Salary:
* Up to £35k depending on experience
Working Hours
* 08:30 – 17:30 Monday to Friday
Key Responsibilities:
* Manage the day-to-day coordination of European freight shipments.
* Process Import and Export customs clearance documentation where required.
* Create and maintain job files, ensuring all paperwork and system updates are completed accurately.
* Process shipments through the Multifreight system.
* Liaise with customers regarding quotations, bookings, shipment updates, and problem resolution.
* Build strong relationships with suppliers and negotiate competitive transport rates.
* Work closely with the Sales Team to provide quotations and support business opportunities.
* Produce internal reports, analysis, and KPI statistics and complete invoicing and ensure all jobs are closed accurately.
The ideal Candidate will have the following:
* Previous experience within European freight forwarding or transport operations is essential.
* Strong understanding of European road freight, import/export procedures, and customs documentation.
* Experience providing quotations, negotiating rates, and managing customer relationships.
* Excellent communication and customer service skills.
* Highly organised with strong attention to detail.
* Ability to prioritise workloads and perform effectively under pressure.
* Strong problem-solving skills with a proactive and solutions-focused approach.
* Confident IT user with experience of freight management systems and Microsoft Office.
* Self-motivated, enthusiastic, and a strong team player.
If you’re a proactive and organised professional with European freight forwarding experience, apply today and take the next step in your logistics careerBefore You Apply
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