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Operations Coordinator
Job Posted: 2 days ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Oxfordshire
Expire in: 25 days
Job Description
We’re looking for a proactive Operations Coordinator to join a growing technology company in Didcot. In this role, you’ll be the link between clients, engineers, and support teams—keeping projects on track, resolving issues efficiently, and ensuring excellent customer experiences.
What you’ll do:
Manage and update the service ticketing system
Coordinate engineers and schedule on-site visits
Handle client calls and emails, ensuring issues are logged and resolved quickly
Arrange spare parts, repairs, and warranty claims
Support service reporting, client reviews, and team meetings
Work closely with internal teams and third-party suppliers
What we’re looking for:
Strong organisational and communication skills
A team player with a problem-solving mindset
Ability to manage multiple tasks and deadlines
Experience in a service coordination, scheduling, or client support role (AV/tech background a plus, but not essential)
What’s on offer:
25 days holiday + bank holidays
Pension contribution scheme
Private healthcare & life assurance
Laptop, phone & all necessary IT equipment
Modern, flexible working environment
If you’re organised, customer-focused, and thrive in a fast-paced environment, we’d love to hear from you.
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.
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