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Operations Director - Infrastructure & Recruitment Services

Job Posted: 18 days ago

Salary: £ 75,000 - 100,000 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire

Expire in: 10 days

Job Description

Operations Director - Infrastructure & Recruitment Services

Location: Mobile (UK-wide with regular travel)
 Seniority: Executive / Senior Leadership
 Package: up to £100,000+ OTE + car allowance/company vehicle

The Opportunity

We are looking for an experienced Operations Director to lead and grow a portfolio of recruitment and workforce solutions across the infrastructure sector. This is a senior leadership role with full accountability for operational delivery, business development, and financial performance across multiple contracts and regions.

You will play a key role in driving revenue, improving service delivery, and developing high-performing teams, while contributing to wider business strategy and growth.

The Role

You will take ownership of a defined business stream, leading multiple teams and contracts, ensuring performance, growth, and service excellence across all areas. This includes:

Driving business growth across existing and new sectors
Leading multi-site, multi-client delivery
Managing commercial performance, including revenue and EBITDA
Developing and leading recruitment and operational teams
Building strong relationships with key clients and stakeholders
Ensuring compliance, quality, and workforce availability 

Experience Required 

We are specifically seeking candidates who can demonstrate:

Senior leadership experience across multiple recruitment or workforce solutions contracts or business units (3-5), each typically generating £5m-£15m annual revenue
A strong background in infrastructure recruitment, ideally within sectors such as rail, civil engineering, utilities, or transport
Proven experience delivering services across multiple clients and geographical locations
A track record of leading and developing multi-functional teams (3-5+ staff per team) across different sites
Experience managing a large-scale workforce operation, typically deploying (Apply online only)+ workers per week
Demonstrable success in combining business development, operational delivery, and client management at a senior level
Strong commercial awareness with the ability to manage service delivery, compliance, and financial performance effectivelyDesirable:

Management or recruitment-related qualifications
Experience using CRM, ATS, and workforce planning systems 

About You

You are a commercially driven leader with a strong operational background, capable of balancing growth, delivery, and team performance. You will be confident managing complexity, influencing stakeholders, and driving continuous improvement across a large-scale operation.

Why Join Us?

Senior leadership role with real impact on business performance
Opportunity to shape and grow a significant business stream
Work across major infrastructure projects and clients
Be part of a company focused on growth, innovation, and delivery excellence 

Apply

If you have the experience to lead large-scale recruitment operations and drive growth across complex, multi-site environments, we want to hear from you.

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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