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Operations Executive
Job Posted: 21 hours ago
Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: North West
Expire in: a month
Job Description
Travel Operations Executive
Manchester / Hybrid
Full-Time Monday - Friday!
Salary: Competitive, dependent on experience
We're recruiting for a Travel Operations Executive to join a successful and established Tour Operator in Manchester. This is a fantastic opportunity for someone with travel industry experience who enjoys working behind the scenes to ensure every booking and itinerary runs smoothly.
Previous travel operations experience would be ideal, however, we're also keen to hear from candidates from other areas of the travel industry who have exceptional attention to detail, strong administration skills and a positive, can-do attitude.
The Role
Working as part of a friendly and experienced team, you'll play an important role in ensuring bookings are accurate and customers receive everything they need for a seamless travel experience.
Your responsibilities will include:
Reviewing bookings thoroughly before final documentation and travel arrangements are issued
Preparing accurate confirmations, invoices and customer travel documents
Identifying discrepancies and working with colleagues to resolve them quickly
Ensuring booking information and documentation meet high standards of accuracy
Assisting with customer queries and supporting the wider team when required
Helping resolve any post-travel queries or issues
Contributing ideas to improve internal processes, quality checks and the overall customer experience
About You
We'd love to hear from you if you have:
Experience within the travel industry, ideally within operations, administration, reservations or a similar role
Exceptional attention to detail - you're naturally someone who double (or triple!) checks your work
Strong organisational and time-management skills
A customer-focused approach
The ability to prioritise a busy workload and work to deadlines
A calm and professional manner when things don't quite go to plan
Confidence using your initiative and solving problems
The ability to work independently while also being a supportive team player
A proactive, flexible and positive approach
Why Apply?
This is a great opportunity to join a well-established travel business offering a beautiful portfolio of products and destinations, where quality and customer experience really matter.
You'll enjoy a hybrid working arrangement in Manchester, a competitive salary based on experience and the opportunity to develop your career within Travel Operations.
Interested? Apply today or call Nichola on (phone number removed) for a confidential chat/send your CV to (url removed)Before You Apply
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