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About the Company
This organisation is a fast-growing provider of multi-measure energy-efficiency, retrofit and refurbishment solutions across the North and Midlands. They deliver complex schemes including insulation-first approaches (EWI, IWI, loft insulation), as well as additional technologies such as Air Source Heat Pumps, Solar PV and EV chargers.
With a senior leadership team bringing decades of industry experience, the business is committed to delivering safe, compliant, high-quality projects that consistently exceed client expectations. Their culture is built on quality, training, professional development and excellent resident care.
Overview
An excellent opportunity has arisen for an experienced Operations Manager to join a rapidly growing organisation delivering multi-measure retrofit, refurbishment and energy-efficiency projects across the North and Midlands.
This role will lead the full operational function, oversee site delivery, strengthen teams and supply chains, and ensure projects are delivered safely, compliantly and to the highest standards. Ideal for a driven leader who wants to make a real impact within a growing, forward-thinking business.
Key Responsibilities
Health & Safety & Compliance
Provide strong H&S leadership across all operational and site teams.
Ensure all works are delivered safely, protecting installers, residents, and the public.
Ensure adherence to all policies, procedures, quality standards and installation requirements.
Operational Delivery & Project Management
Work closely with the operational support team to ensure projects meet agreed specifications, compliance guidelines, and performance targets.
Create operational delivery targets and ensure all projects meet or exceed expectations.
Oversee on-site delivery teams, ensuring minimal resident disruption and consistently high standards.
Team Leadership & Development
Lead, build and strengthen operational teams across multiple projects.
Deliver appropriate training including toolbox talks, safety briefings, H&S training and support with NVQ/Vocational development.
Provide leadership and guidance to ensure teams understand and deliver key performance expectations.
Supply Chain & Stakeholder Management
Collaborate with senior leadership to build and strengthen supply chain partnerships.
Ensure contractors, suppliers and the direct workforce follow company policies, H&S requirements and quality standards.
Work with procurement/support teams to ensure materials are ordered on time and meet all spec requirements.
Performance, Reporting & Quality
Maintain accurate project records, progress reports and performance data for the senior leadership team and board.
Ensure all projects are delivered to the highest possible standard, fully compliant with industry and system manufacturer's guidelines.
Oversee snagging and ensure projects are completed defect-free.
Person Specification
Experience
Proven experience as an Operations Manager or a Senior Contracts Manager overseeing multiple construction, refurbishment or retrofit projects within the public sector.
Experience working in Social Housing (essential)
Strong background in health & safety management; relevant qualifications/knowledge required.
Knowledge of energy-efficiency measures used in the public sector
Qualifications & Skills
SMSTS, CSCS Card, First Aid - preferred.
Strong IT skills including MS Office and tablet-based QA systems.
Competence with programming/project scheduling software - preferred.
Excellent organisational and time-management skills with the ability to work under pressure.
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
Inspirational leadership style with the ability to build committed, high-performing teams.
Ambition to take on increasing operational responsibilities and contribute at board level.
What's on Offer
Competitive, negotiable salary
25 days holiday + bank holidays
Bonus scheme
Car & fuel allowance
Company pension (auto-enrolment)
Clear progression opportunities including a board appointment
Ongoing training, development and career advancement programmesDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Operations Manager job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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