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Operations Manager

Job Posted: 16 days ago

Salary: £ 70,000 - 80,000 / Annum
Job Type: Permanent
Location: Derby, England, United Kingdom

Expire in: 11 days

Job Description

Operations Manager

Derby | Manufacturing | Bespoke Furniture for the Care Sector
 Salary: £70,000 - £80,000 (depending on experience) + benefits

About the Company

A well-established and growing UK manufacturer specialising in the design and production of high-quality, bespoke furniture for the care sector is seeking an experienced Operations Manager.

The business creates environments that are safe, durable, and fit for purpose, and continues to expand its operations in line with increasing demand.

Role Overview

This is a senior leadership position with responsibility across manufacturing, supply chain, customer service, and delivery.

You will oversee overall operational performance, ensuring products are delivered to specification, on time, and within target margins. The role requires strong leadership, a continuous improvement mindset, and the ability to drive efficiency across all operational functions.

Key Responsibilities

Lead both manufacturing sites to deliver products to specification, on time, and within gross profit targets 
Oversee production scheduling and capacity planning across a range of order types 
Drive quality, safety, and continuous improvement initiatives across all operations 
Monitor and reduce waste, rework, and downtime within manufacturing processes 
Oversee all delivery and installation operations, ensuring projects are executed in line with customer expectations 
Coordinate effectively with internal teams to ensure operational readiness, clear communication, and successful execution 
Ensure a high-performing and responsive customer service function 
Oversee order management from confirmation through to completion 
Implement effective escalation processes to protect and maintain customer relationships 
Ensure material availability and supplier performance support operational requirements 
Contribute to product development decisions from a manufacturability and cost perspective 
Strengthen supplier relationships and negotiate commercial terms where appropriate 
Report directly to senior leadership with clear, data-driven insights 
Own the operational budget and identify opportunities for cost efficiency 
Build and lead a high-performing, engaged team culture 
Lead and support cross-functional improvement initiatives as the business scales Requirements

Proven experience in an operations leadership role within a manufacturing or production environment 
Strong understanding and practical application of lean manufacturing principles 
Experience managing and improving OTIF (On Time In Full) performance 
Commercially minded with a strong focus on margin, cost control, and operational efficiency 
Solid understanding of end-to-end production, supply chain, and delivery operations 
An effective leader with the ability to engage, challenge, and develop teams 
Hands-on, proactive, and solutions-oriented approach 
Experience within bespoke or made-to-order manufacturing is advantageous Benefits

£70,000 - £80,000 depending on experience 
Car allowance 
Profit share bonus scheme 
Excellent, progressive working environment Why Apply?

Opportunity to play a key leadership role in a growing business 
Broad scope with full operational responsibility 
Collaborative environment with strong growth ambitions 
Work within a sector that delivers meaningful impact

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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