Expire in: 21 days
Time Appointments are working on behalf of a successful freight forwarding business in Felixstowe who are seeking an Operations Manager to join their close-knit team. This role would be an ideal next step for an experienced Operations Supervisor, or similar, looking to take the next step in their career.
This is a hands-on operational role, where you’ll be fully responsible for managing the day-to-day operations of the UK branch, and leading by example while still being actively involved in driving sales and progressing the business towards success.
Key Duties & Responsibilities:
* Overseeing the daily operations of the UK branch, covering import/export movements
* Leading, motivating, and developing the operations team, setting clear performance expectations
* Ensuring efficient handling of shipments, meeting service levels, deadlines, and customer expectations
* Maintain strong relationships with carriers, agents, and key customers
* Actively contributing to business growth through client engagement and new business development
* Managing and developing key customer accounts
* Preparing and presenting quotations, negotiating rates, and maximising profitability
* Supporting the wider business in achieving revenue and margin targets
The Ideal Candidate:
* Extensive transport and freight forwarding experience, with a strong commercial mindset
* Proven experience in a Supervisory role, or similar, within freight forwarding, and ready to step up in a more senior position
* Experience in successfully leading, motivating, and developing an operations team towards success
* Fully competent in all aspects training and coaching employees
* Excellent business acumen, along with an energetic and confident nature to drive staff towards success
* Strong understanding of UK continent customs requirements
* Strong sales and negotiation abilities, comfortable providing quotes and advising customers
* Hands-on approach with excellent problem-solving skills
* Able to communicate confidently with clients and colleagues
* Positive, team-focused attitude and desire to grow with the businessDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Operations Manager job near me in Felixstowe, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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