Expire in: 10 days
Job Title: Operations Manager
Salary: £35,200 - £39,600
Location: South Cumbria (Westmorland & Furness)
Hours: 37.5 hours per week (flexible working required)
Contract Type: Permanent
Job Purpose:
The Operations Manager will oversee the delivery and development of commissioned services, housing, subcontracts, and new enterprises across Cumbria, with a focus on Westmorland & Furness. This role involves inspiring leadership, performance management, and active engagement with partners, stakeholders, and people in recovery.
Key Responsibilities:
* Manage and support teams delivering housing, tenancy sustainment, and wellbeing services.
* Ensure maximisation of housing benefit/service charge revenues and occupancy levels.
* Work with the Senior Leadership Team to develop service diversity across Cumbria.
* Collect, analyse, and report on performance and impact data.
* Monitor and evaluate services, ensuring user feedback and co-production.
* Set and manage service budgets with an understanding of CIC financial frameworks.
* Achieve KPIs and contract targets; manage performance across teams.
* Develop strategic partnerships with commissioning bodies, councils, OHID, and other stakeholders.
* Prioritise support for high-need groups, helping individuals develop skills to live independently.
* Promote innovative recovery-focused projects and social enterprises.
* Ensure legal, policy, and procedural compliance across all services.
* Maintain high professional standards, safeguard data, and promote equality and diversity.
Person Specification
Essential:
* Experience managing supported housing and third sector drug/alcohol recovery services.
* Knowledge of South Cumbria’s services and geography.
* Experience in health and wellbeing service development.
* Skilled in managing contracts, partnerships, and performance frameworks.
* Strong understanding of supporting “experts by experience” in recovery.
* Familiarity with Mutual Aid and community resources.
* Proven leadership, supervision, and team development capabilities.
* Budget management and financial planning experience.
* Full UK driving license and access to own vehicle.
To apply for this role please contact Tiff Bennett at Trigon Recruitment on (phone number removed) for further information/confidential chat or send your CV
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Operations Manager job near me in Kendal, Cumbria! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).
Vita CV uses cookies to enhance your experience, analyze site traffic, and personalize content. By continuing to browse, you agree to our use of cookies.