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Job Title: Operations Manager - Responsive Repairs
Location: Based in Loughton - Travelling around london needed
Salary: £60,000 - £65,000 + Car Allowance
Full-Time | Permanent
Our Responsive Repairs team is growing, and we're on the lookout for an experienced Operations Manager to help lead the way.
We're looking for someone with a strong background in reactive repairs and voids delivery, ideally gained within a main contractor working in the housing sector. You'll play a key role in overseeing multiple delivery models, working closely with commercial teams to ensure high performance, best value, and excellent client service.
What You'll Be Doing:
Leading and managing the day-to-day delivery of reactive repairs and voids
Ensuring successful performance across several live contracts
Driving operational efficiency and service quality
Collaborating closely with commercial, client and delivery teams
Ensuring compliance with health and safety, policies, and procedures
Monitoring KPIs and interrogating performance data to improve results
About You:
Minimum 5 years experience with a main contractor, ideally in the housing sector
Strong leadership and people management skills
Confident using Microsoft Project and Excel Trackers
Excellent data analysis and performance improvement abilities
Strong H&S knowledge and client engagement skills
Full UK driving licence
If you feel like this role if for you, please apply directly or email
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